# Ziply Communicator vs Xfinity Mobile Care

The clearest difference is rating: Xfinity Mobile Care at 4.4 against Ziply Communicator's 3.0. Xfinity Mobile Care also leads on update cadence (every 2 months vs every 17 months) and ratings volume (3.9K vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Xfinity Mobile Care holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: Xfinity Mobile Care has 3.9K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 0% of Ziply Communicator's written reviews are positive against 18% of Xfinity Mobile Care's.

Ziply Communicator ships an update every 17 months, Xfinity Mobile Care every 2 months. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Ziply Communicator | Xfinity Mobile Care |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (4 ratings)](https://appshunter.io/ios/app/ziply-communicator/id1504905480/reviews) | **[4.4 (3.9K ratings)](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597/reviews)** |
| Number of ratings | 4 | **3.9K** |
| Positive reviews | 0.0% of reviews | **17.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 17 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 216 MB | 86 MB |
| Requires iOS | 15.5 | **15.1** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [ZiplyFiber](https://appshunter.io/developer/1501966762) | [Assurant, Incorporated](https://appshunter.io/developer/1758353661) |

## What reviewers say

### Ziply Communicator

[App page](https://appshunter.io/ios/app/ziply-communicator/id1504905480)

This app extends voice communications to any WiFi-enabled device, offering audio/video calls, instant messaging, and conferencing. It requires a Ziply Fiber Hosted Voice service to function, enabling seamless business connectivity.

**Highlights:** Audio and video calls, Instant messaging, Conferencing, Rich response options, Advanced communication features

**Features:** macOS Compatibility, Siri integration

**In-app purchases:** none


### Xfinity Mobile Care

[App page](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597)

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

**Highlights:** Simple claim filing and tracking, Live tech support via call, chat, or screen share, Access to device tips and quick fixes, Malware and phishing link blocking, View device protection coverage details, Advanced VPN for identity protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good so far
- 🚀 Excellent app

**What reviewers complain about**

- 🐛 Can't delete Mobil care
- 🐛 Issues getting replacement phone
- 🐛 Months waiting for replacement device
- 🐛 Didn't see anything really helpful

**Reported bugs**

- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution

**Requested features**

- Access to iPhone 16 guide
- Provide labels to return old phone


## Frequently asked questions

### Is Ziply Communicator free?

Ziply Communicator is free to download, with no in-app purchases.

### Is Xfinity Mobile Care free?

Xfinity Mobile Care is free to download, with no in-app purchases.

### Which has better reviews, Ziply Communicator or Xfinity Mobile Care?

Xfinity Mobile Care is rated higher. Ziply Communicator averages 3.0 out of 5 from 4 ratings, while Xfinity Mobile Care averages 4.4 from 3.9K ratings.

### Do Ziply Communicator or Xfinity Mobile Care have ads?

Neither Ziply Communicator nor Xfinity Mobile Care shows ads.

### Which is updated more often, Ziply Communicator or Xfinity Mobile Care?

Ziply Communicator ships an update every 17 months, and Xfinity Mobile Care every 2 months. Most recently, Ziply Communicator was updated on November 3, 2026 and Xfinity Mobile Care on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*