# OurSupport vs SurePoint Practice Pro

The clearest difference is ratings volume: SurePoint Practice Pro at 5 against OurSupport's 1. OurSupport's advantage is iOS requirement (13.2 vs 15.1). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 5.0 for OurSupport against 5.0 for SurePoint Practice Pro. That said, the two scores are not equally well evidenced: SurePoint Practice Pro has 5 ratings behind it against 1, so its average is the more settled of the two.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 3, 2026 and September 9, 2026 respectively.

## The numbers

| Metric | OurSupport | SurePoint Practice Pro |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (1 ratings)](https://appshunter.io/ios/app/oursupport/id1506321441/reviews) | [5.0 (5 ratings)](https://appshunter.io/ios/app/surepoint-practice-pro/id6456485978/reviews) |
| Number of ratings | 1 | **5** |
| Positive reviews | — | 100.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 72 MB | 39 MB |
| Requires iOS | **13.2** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Tsolnetworks Connect Europe, SA](https://appshunter.io/developer/1422911418) | [Groundswell Productivity Solutions, LLC](https://appshunter.io/developer/1700477355) |

## What reviewers say

### OurSupport

[App page](https://appshunter.io/ios/app/oursupport/id1506321441)

Connect with skilled IT professionals for onsite or remote technical support. Log tickets, use AI chat for instant help, and collaborate in real-time via messaging or voice calls. Offers transparent pricing and subscription plans for unlimited support.

**Highlights:** Ticket logging and management, Self-help AI chat, Real-time collaboration, Voice calling, Transparent pricing, Onsite and remote support options

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### SurePoint Practice Pro

[App page](https://appshunter.io/ios/app/surepoint-practice-pro/id6456485978)

This professional companion app helps you stay organized, secure, and efficient on the go. It offers features like task management, contact organization, expense tracking, and billables management for professionals.

**Highlights:** Two Factor Authentication (2FA), Effortless task management, Streamlined contacts management, Integrated expense tracking, Attachment feature for documents, Efficient billables tracking

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is OurSupport free?

OurSupport is free to download, with no in-app purchases.

### Is SurePoint Practice Pro free?

SurePoint Practice Pro is free to download, with no in-app purchases.

### Which has better reviews, OurSupport or SurePoint Practice Pro?

OurSupport and SurePoint Practice Pro are both rated 5.0 out of 5 on the App Store, from 1 and 5 ratings respectively.

### Do OurSupport or SurePoint Practice Pro have ads?

Neither OurSupport nor SurePoint Practice Pro shows ads.

### Which is updated more often, OurSupport or SurePoint Practice Pro?

OurSupport ships an update every 2 months, and SurePoint Practice Pro every 2 months. Most recently, OurSupport was updated on September 3, 2026 and SurePoint Practice Pro on September 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*