# OurSupport vs Cegid Valuekeep Technician

The clearest difference is update cadence: Cegid Valuekeep Technician at every 3 weeks against OurSupport's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OurSupport ships an update every 2 months, Cegid Valuekeep Technician every 3 weeks. The most recent releases landed on September 3, 2026 and September 12, 2026 respectively.

## The numbers

| Metric | OurSupport | Cegid Valuekeep Technician |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/oursupport/id1506321441/reviews)** | — |
| Number of ratings | **1** | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | — |
| Size | 72 MB | 88 MB |
| Requires iOS | 13.2 | **12.0** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Tsolnetworks Connect Europe, SA](https://appshunter.io/developer/1422911418) | [Cegid SA](https://appshunter.io/developer/581906594) |

## What reviewers say

### OurSupport

[App page](https://appshunter.io/ios/app/oursupport/id1506321441)

Connect with skilled IT professionals for onsite or remote technical support. Log tickets, use AI chat for instant help, and collaborate in real-time via messaging or voice calls. Offers transparent pricing and subscription plans for unlimited support.

**Highlights:** Ticket logging and management, Self-help AI chat, Real-time collaboration, Voice calling, Transparent pricing, Onsite and remote support options

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Cegid Valuekeep Technician

[App page](https://appshunter.io/ios/app/cegid-valuekeep-technician/id6740242819)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is OurSupport free?

OurSupport is free to download, with no in-app purchases.

### Is Cegid Valuekeep Technician free?

Cegid Valuekeep Technician is free to download, with no in-app purchases.

### Do OurSupport or Cegid Valuekeep Technician have ads?

Neither OurSupport nor Cegid Valuekeep Technician shows ads.

### Which is updated more often, OurSupport or Cegid Valuekeep Technician?

OurSupport ships an update every 2 months, and Cegid Valuekeep Technician every 3 weeks. Most recently, OurSupport was updated on September 3, 2026 and Cegid Valuekeep Technician on September 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*