# OurSupport vs Letter Tracking System

The clearest difference is update cadence: OurSupport at every 2 months against Letter Tracking System's every 11 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OurSupport ships an update every 2 months, Letter Tracking System every 11 months. The most recent releases landed on October 4, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | OurSupport | Letter Tracking System |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/oursupport/id1506321441/reviews)** | — |
| Number of ratings | **1** | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 11 months |
| Monetization | Free | — |
| Size | 72 MB | 47 MB |
| Requires iOS | **13.2** | 14.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Tsolnetworks Connect Europe, SA](https://appshunter.io/developer/1422911418) | [GCCloud Info System Private Limited](https://appshunter.io/developer/1559340757) |

## What reviewers say

### OurSupport

[App page](https://appshunter.io/ios/app/oursupport/id1506321441)

Connect with skilled IT professionals for onsite or remote technical support. Log tickets, use AI chat for instant help, and collaborate in real-time via messaging or voice calls. Offers transparent pricing and subscription plans for unlimited support.

**Highlights:** Ticket logging and management, Self-help AI chat, Real-time collaboration, Voice calling, Transparent pricing, Onsite and remote support options

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Letter Tracking System

[App page](https://appshunter.io/ios/app/letter-tracking-system/id6743742291)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is OurSupport free?

OurSupport is free to download, with no in-app purchases.

### Is Letter Tracking System free?

Letter Tracking System is free to download, with no in-app purchases.

### Do OurSupport or Letter Tracking System have ads?

Neither OurSupport nor Letter Tracking System shows ads.

### Which is updated more often, OurSupport or Letter Tracking System?

OurSupport ships an update every 2 months, and Letter Tracking System every 11 months. Most recently, OurSupport was updated on October 4, 2026 and Letter Tracking System on October 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*