# Incident Responder vs Support Ticket App

The clearest difference is update cadence: Support Ticket App at fortnightly against Incident Responder's every 6 weeks. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Incident Responder ships an update every 6 weeks, Support Ticket App fortnightly. The most recent releases landed on November 3, 2026 and November 8, 2026 respectively.

## The numbers

| Metric | Incident Responder | Support Ticket App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (12 ratings)](https://appshunter.io/ios/app/incident-responder/id1506655796/reviews)** | — |
| Number of ratings | **12** | — |
| Positive reviews | 50.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Fortnightly** |
| Monetization | Free | — |
| Size | 64 MB | 35 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 12+ | 4+ |
| Developer | [Fred Ehnow](https://appshunter.io/developer/1186404741) | [Parsi Dairy Farm](https://appshunter.io/developer/1539907560) |

## What reviewers say

### Incident Responder

[App page](https://appshunter.io/ios/app/incident-responder/id1506655796)

This app helps first responders see who is responding to an incident and their estimated arrival time. It integrates with existing dispatch systems to provide real-time updates on incidents and responder availability. Designed for municipal agencies like fire departments and ambulance services.

**Highlights:** Real-time incident updates, Responder status tracking (En Route, Available, Unavailable), Response time and station logging, Agency-specific data access, Integration with CAD systems

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Support Ticket App

[App page](https://appshunter.io/ios/app/support-ticket-app/id6739124616)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Incident Responder free?

Incident Responder is free to download, with no in-app purchases.

### Is Support Ticket App free?

Support Ticket App is free to download, with no in-app purchases.

### Do Incident Responder or Support Ticket App have ads?

Neither Incident Responder nor Support Ticket App shows ads.

### Which is updated more often, Incident Responder or Support Ticket App?

Incident Responder ships an update every 6 weeks, and Support Ticket App fortnightly. Most recently, Incident Responder was updated on November 3, 2026 and Support Ticket App on November 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*