# FirstCU Access vs My TSB

The clearest difference is review sentiment: FirstCU Access at 69% against My TSB's 21%. FirstCU Access also leads on rating (4.8 vs 4.2). My TSB's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (15.0 vs 18.4). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FirstCU Access holds the better App Store score, 4.8 against 4.2. Both are backed by a comparable volume of ratings — 1.1K and 465 respectively. Written reviews point the same way: 69% of FirstCU Access's written reviews are positive against 21% of My TSB's.

Both ship on a similar rhythm, roughly monthly. Both last shipped on September 22, 2026.

## The numbers

| Metric | FirstCU Access | My TSB |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (1.1K ratings)](https://appshunter.io/ios/app/firstcu-access/id1507775699/reviews)** | [4.2 (465 ratings)](https://appshunter.io/ios/app/my-tsb/id6450116468/reviews) |
| Number of ratings | **1.1K** | 465 |
| Positive reviews | **69.2% of reviews** | 21.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free with in-app purchases | **Free** |
| Size | 177 MB | 154 MB |
| Requires iOS | 18.4 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [First Service Federal Credit Union](https://appshunter.io/developer/489915437) | [The Savings Bank Ohio](https://appshunter.io/developer/1078381975) |

## What reviewers say

### FirstCU Access

[App page](https://appshunter.io/ios/app/firstcu-access/id1507775699)

Manage your finances on the go with this secure mobile banking app. Organize transactions with notes and photos, set balance alerts, make payments, transfer funds, and deposit checks remotely. Access statements and find nearby branches and ATMs.

**Highlights:** Organize transactions with tags, notes, and photos, Set up balance alerts, Make payments and transfer money, Deposit checks with photos, View and save monthly statements, Find branches and ATMs

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use features
- 💡 Convenient check deposit
- 🚀 Great customer service

**What reviewers complain about**

- 🐛 Inability to access account
- 🐛 Navigation issues
- 🐛 Frequent app updates required

**Reported bugs**

- Balances not visible during transfers
- Account verification printing not working

**Requested features**

- Ability to view credit card transactions
- Option to customize dashboard


### My TSB

[App page](https://appshunter.io/ios/app/my-tsb/id6450116468)

Manage your finances on the go with this mobile banking application. Check balances, transfer funds, pay bills, and deposit checks from your smartphone. It also offers advanced card controls and alerts for enhanced security.

**Highlights:** Check account balances and transactions, Schedule bill payments, Deposit checks remotely, Transfer funds between accounts, Manage debit cards with alerts, Link debit cards to Apple Wallet (iPhone only)

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to navigate interface
- 🔒 Security features available
- 📱 Mobile banking functionality
- 💬 Responsive customer support team

**What reviewers complain about**

- 🐛 Frequent login and authentication failures
- 🔐 Face ID recognition not working reliably
- 🔄 Excessive password reset requirements
- 🚫 Account lockouts after multiple login attempts
- ⚠️ Inconsistent credential memory

**Reported bugs**

- Face ID login fails intermittently
- App forgets saved username and password
- Frequent account lockouts
- Password expiration messages unclear
- Login credentials rejected after updates

**Requested features**

- Restore running totals in transaction history
- Debit card usage alerts
- Password reset functionality within app
- Improved Face ID implementation
- Better feature parity between app and website


## Frequently asked questions

### Is FirstCU Access free?

FirstCU Access is free to download, with no in-app purchases.

### Is My TSB free?

My TSB is free to download, with no in-app purchases.

### Which has better reviews, FirstCU Access or My TSB?

FirstCU Access is rated higher. FirstCU Access averages 4.8 out of 5 from 1.1K ratings, while My TSB averages 4.2 from 465 ratings.

### Do FirstCU Access or My TSB have ads?

Neither FirstCU Access nor My TSB shows ads.

### Which is updated more often, FirstCU Access or My TSB?

FirstCU Access ships an update monthly, and My TSB monthly. Most recently, FirstCU Access was updated on September 22, 2026 and My TSB on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*