Smart Factory vs CNC Troubleshooting
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smart Factory
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Smart Factory shows you in real time what every CNC machine in your shop is doing. The data comes automatically from the machine control. What you see in the app • Machine status: every machine live as Active, Change, Setup or Not Productive. • OEE: the OEE of each machine for today. • Performance: active time, productive time and utilization per machine and per period. • Timeline: per machine and per day, when it ran and when it stood still. • Parts: your parts with their NC programs, batches, photos and documents. • NC programs: compare two versions of an NC program and see what changed (PREMIUM). • Wallboard: show all machines on a smart TV in the shop. The Wallboard app for your TV is free. How it works The free Smart Factory Connector reads the data from your machine controls. It can connect automatically to Heidenhain, Siemens, Fanuc, Haas, Mazak and Okuma controls. Many machine builders use these controls, for example DMG MORI, Hermle, Grob, Chiron, Doosan, Matsuura, Hedelius, Nakamura-Tome and Citizen. You can set it up yourself in a few minutes. Account The app is free. Smart Factory itself is a subscription per machine. You sign in with your Smart Factory account. No account yet? Create one in the app with your email address.
CNC Troubleshooting
This app helps users troubleshoot CNC machines, PLCs, and robots with FANUC drives. It uses step-by-step flowcharts and YES/NO questions to identify faulty parts, saving on expensive service engineer visits. It supports FANUC and SIEMENS CNC machines, with more knowledge bases to be added.
- Step-by-step troubleshooting flowcharts
- Alarm and symptom-based approaches
- YES/NO question guidance
- Text assistance for unsure answers
- Maintenance and safety procedures
- Support for FANUC and SIEMENS CNC machines
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Introducing the ultimate troubleshooting app for your CNC Machines, PLCs, and Robots with FANUC Drives! Say goodbye to expensive service engineer visits, which can cost an average of $5,000. With our comprehensive knowledge base (KB), even individuals with minimal CNC troubleshooting experience can effectively troubleshoot on their own, eliminating the need to wait for a service engineer. Our app provides step-by-step flowcharts that guide you through the troubleshooting process. All you need to do is answer a series of YES or NO questions. If you're unsure of the answer, don't worry—we offer helpful text assistance to help you find the right response. The primary goal is to narrow down the issue to one or two faulty parts. In many cases, purchasing and replacing these parts yourself can be both more cost-effective and faster than scheduling a CNC engineer visit. The app covers alarm and symptom-based approaches to troubleshooting, ensuring you have all the tools you need. Additionally, we provide detailed procedures for maintenance and safety to help you keep your machines running smoothly. In our upcoming versions, we will even include pictures and videos for enhanced visual guidance. We currently support troubleshooting for FANUC and SIEMENS CNC Machines, with more knowledge bases actively being added to expand our coverage. This makes our app a valuable resource for resolving issues across various models. Upgrade your troubleshooting capabilities with our app and empower yourself to resolve CNC machine problems swiftly and independently.
Screenshots
Verdict
The clearest difference is update cadence: Smart Factory at every 3 weeks against CNC Troubleshooting's every 7 months. CNC Troubleshooting's advantage is iOS requirement (11.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Smart Factory ships an update every 3 weeks, CNC Troubleshooting every 7 months. The most recent releases landed on October 19, 2026 and September 26, 2026 respectively.
| Parameter | Smart Factory | CNC Troubleshooting |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (4 ratings) — better |
| Number of ratings | — | 4 — better |
| Update frequency | Every 3 weeks — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 11.0 — better |
| Further details — not scored | ||
| Size | 69 MB | 735 MB |
| Age rating | 4+ | 4+ |
| Developer | Smart Factory | Ven Swaminathan |
In-app purchases
Smart Factory
No in-app purchases
CNC Troubleshooting
No in-app purchases





