# MyNYCERS vs Family Security Plan (PFP)

The clearest difference is review sentiment: Family Security Plan (PFP) at 100% against MyNYCERS's 4%. Family Security Plan (PFP) also leads on iOS requirement (15.0 vs 17.0). MyNYCERS's advantage is rating (2.1 vs 1.8) and ratings volume (163 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyNYCERS holds the better App Store score, 2.1 against 1.8. That said, the two scores are not equally well evidenced: MyNYCERS has 163 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 4% of MyNYCERS's written reviews are positive against 100% of Family Security Plan (PFP)'s, so the app with the better star average is not the one people write more warmly about.

MyNYCERS ships an update monthly, Family Security Plan (PFP) every 6 weeks. Both last shipped on October 24, 2026.

## The numbers

| Metric | MyNYCERS | Family Security Plan (PFP) |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.1 (163 ratings)](https://appshunter.io/ios/app/mynycers/id1511060281/reviews)** | [1.8 (5 ratings)](https://appshunter.io/ios/app/family-security-plan-pfp/id6469904021/reviews) |
| Number of ratings | **163** | 5 |
| Positive reviews | 3.8% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 29 MB | 43 MB |
| Requires iOS | 17.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 9+ | 4+ |
| Developer | [New York City Employee Retirement System](https://appshunter.io/developer/1511060280) | [Security Mutual Life Insurance Company of New York](https://appshunter.io/developer/1712767414) |

## What reviewers say

### MyNYCERS

[App page](https://appshunter.io/ios/app/mynycers/id1511060281)

Access important financial documents like tax statements and pension award letters. Manage your appointments by scheduling, rescheduling, or canceling them directly within the app.

**Highlights:** View 1099-R Statements, Access Option Election Letters, View Pensioner Award Letters, Schedule appointments, Reschedule appointments, Cancel appointments

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Decent functionality once logged in
- 👍 Can complete tasks online without mailing forms

**What reviewers complain about**

- 🐛 App not working/opening
- 🐛 Login issues (incorrect credentials, password reset failures)
- 🐛 Glitchy and buggy performance
- 🐛 Error messages frequently encountered
- 🐛 App crashes often

**Reported bugs**

- App will not open after entering credentials
- Password reset link never arrives
- Multi-factor authentication error
- App does not recognize its own OTP
- App crashes often

**Requested features**

- Add Face ID login
- Implement dark mode
- Improve password reset process
- Allow longer password lengths
- Notify users of app updates via email


### Family Security Plan (PFP)

[App page](https://appshunter.io/ios/app/family-security-plan-pfp/id6469904021)

Manage your supplemental insurance policies and make payments easily. View policy details, pay premiums or loans, and set up recurring payments for convenience.

**Highlights:** View policy details, Make premium payments, Make loan payments, Save recurring payment sources, Express payments

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is MyNYCERS free?

MyNYCERS is free to download, with no in-app purchases.

### Is Family Security Plan (PFP) free?

Family Security Plan (PFP) is free to download, with no in-app purchases.

### Which has better reviews, MyNYCERS or Family Security Plan (PFP)?

MyNYCERS is rated higher. MyNYCERS averages 2.1 out of 5 from 163 ratings, while Family Security Plan (PFP) averages 1.8 from 5 ratings.

### Do MyNYCERS or Family Security Plan (PFP) have ads?

Neither MyNYCERS nor Family Security Plan (PFP) shows ads.

### Which is updated more often, MyNYCERS or Family Security Plan (PFP)?

MyNYCERS ships an update monthly, and Family Security Plan (PFP) every 6 weeks. Most recently, MyNYCERS was updated on October 24, 2026 and Family Security Plan (PFP) on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*