# HappyFox Help Desk 2.0 vs Help Desk+

The clearest difference is rating: Help Desk+ at 5.0 against HappyFox Help Desk 2.0's 3.0. Help Desk+ also leads on update cadence (every 3 weeks vs every 2 months). HappyFox Help Desk 2.0's advantage is in-app purchases (none vs 3) and ratings volume (22 vs 3). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. HappyFox Help Desk 2.0 asks for nothing beyond the download.

Help Desk+ holds the better App Store score, 5.0 against 3.0. That said, the two scores are not equally well evidenced: HappyFox Help Desk 2.0 has 22 ratings behind it against 3, so its average is the more settled of the two.

HappyFox Help Desk 2.0 ships an update every 2 months, Help Desk+ every 3 weeks. The most recent releases landed on June 4, 2026 and September 14, 2026 respectively.

## The numbers

| Metric | HappyFox Help Desk 2.0 | Help Desk+ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (22 ratings)](https://appshunter.io/ios/app/happyfox-help-desk-20/id1511874864/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/help-desk-plus/id1574984413/reviews)** |
| Number of ratings | **22** | 3 |
| Positive reviews | 8.3% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 45 MB | 67 MB |
| Requires iOS | **15.1** | 15.6 |
| Devices | iPhone, iPad, iPod | **iPhone, iPad, iPod, Mac** |
| Age rating | 4+ | 4+ |
| Developer | [HappyFox Inc](https://appshunter.io/developer/906425790) | [Starkode Limited Company](https://appshunter.io/developer/874698946) |

## What reviewers say

### HappyFox Help Desk 2.0

[App page](https://appshunter.io/ios/app/happyfox-help-desk-20/id1511874864)

Manage customer support tickets and access your knowledge base on the go. This platform allows for quick ticket updates, private notes for collaboration, and performance tracking. It's designed for businesses needing efficient customer service tools.

**Highlights:** Mobile ticket access, Ticket filtering by category/status, View ticket details and history, Add ticket updates, Private notes for collaboration, Weekly performance tracking

**In-app purchases:** none


### Help Desk+

[App page](https://appshunter.io/ios/app/help-desk-plus/id1574984413)

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

**Highlights:** Create service tickets and change requests, Multi-user collaboration, Customizable attributes and reports, User management and role assignment, Branch management for different locations, Face ID for secure access

**Features:** Vision Pro support

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Single User | $7.99 | per month |
| 3 Users | $19.49 | per month |
| 6 Users | $34.99 | per month |


## Frequently asked questions

### Is HappyFox Help Desk 2.0 free?

HappyFox Help Desk 2.0 is free to download, with no in-app purchases.

### Is Help Desk+ free?

Help Desk+ is free to download, with in-app purchases available.

### Which has better reviews, HappyFox Help Desk 2.0 or Help Desk+?

Help Desk+ is rated higher. HappyFox Help Desk 2.0 averages 3.0 out of 5 from 22 ratings, while Help Desk+ averages 5.0 from 3 ratings.

### Do HappyFox Help Desk 2.0 or Help Desk+ have ads?

Neither HappyFox Help Desk 2.0 nor Help Desk+ shows ads.

### Which is updated more often, HappyFox Help Desk 2.0 or Help Desk+?

HappyFox Help Desk 2.0 ships an update every 2 months, and Help Desk+ every 3 weeks. Most recently, HappyFox Help Desk 2.0 was updated on June 4, 2026 and Help Desk+ on September 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*