# Belmond vs 1 Hotels

Belmond and 1 Hotels both sit at 4.9 stars, but that hides the real split: 80% of Belmond's written reviews are positive against 26% of 1 Hotels's. Belmond also leads on device support (3 vs 1) and iOS requirement (15.0 vs 17.6). 1 Hotels's advantage is update cadence (every 2 weeks vs every 3 months). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.9 for Belmond against 4.8 for 1 Hotels. Both are backed by a comparable volume of ratings — 1.1K and 1.9K respectively. Written reviews are what separate them: 80% of Belmond's written reviews are positive against 26% of 1 Hotels's.

Belmond ships an update every 3 months, 1 Hotels every 2 weeks. The most recent releases landed on July 23, 2026 and September 27, 2026 respectively.

## The numbers

| Metric | Belmond | 1 Hotels |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (1.1K ratings)](https://appshunter.io/ios/app/belmond/id1521833472/reviews)** | [4.8 (1.9K ratings)](https://appshunter.io/ios/app/1-hotels/id6449586513/reviews) |
| Number of ratings | 1.1K | **1.9K** |
| Positive reviews | **80.0% of reviews** | 26.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 73 MB | 169 MB |
| Requires iOS | **15.0** | 17.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [BELMOND MANAGEMENT LIMITED](https://appshunter.io/developer/1521833474) | [SH Group Operations LLC](https://appshunter.io/developer/982062788) |

## What reviewers say

### Belmond

[App page](https://appshunter.io/ios/app/belmond/id1521833472)

Enhance your luxury travel experience with a personal digital guide. Manage your stay, access property information, and connect with experts for a seamless, non-touch escape.

**Highlights:** Digital pre-arrival information, Online chat with experts, Request management, Menu browsing, Property information access, Concierge recommendations

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent hospitality and service
- 🌟 Luxurious and high-quality accommodations
- 🌍 Wonderful travel experiences and destinations
- 💻 User-friendly app and website

**What reviewers complain about**

- 🕰️ Slow service and long wait times
- 🏢 Disappointing room quality and amenities
- 🔍 Limited account and trip tracking features

**Reported bugs**

- App not rotating properly on iPad devices

**Requested features**

- More account and trip tracking options on the website
- Improved app compatibility and functionality on tablets


### 1 Hotels

[App page](https://appshunter.io/ios/app/1-hotels/id6449586513)

Enhance your hotel experience with mobile check-in, keyless room entry, and in-room controls. Communicate directly with hotel staff, order room service, and discover local recommendations. Stay connected with hotel events and offers between visits.

**Highlights:** Mobile check-in and check-out, Keyless room entry, In-room controls, Direct messaging with hotel team, In-room dining orders, Concierge recommendations, Hotel events and offers

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💡 Mobile key functionality
- 👍 Easy communication with hotel staff
- 👍 Convenient for managing reservations

**What reviewers complain about**

- 🐛 Constant login issues
- 🐛 Buggy and glitchy user experience
- 🐛 Lack of basic functionality
- 👎 Slow and unresponsive app
- 👎 Poor design and user interface

**Reported bugs**

- Cannot log in or create account
- App freezes and crashes frequently
- Reservation and booking features do not work
- Compatibility issues with various devices

**Requested features**

- Improve login and account management
- Fix bugs and stability issues
- Enhance user interface and user experience


## Frequently asked questions

### Is Belmond free?

Belmond is free to download, with no in-app purchases.

### Is 1 Hotels free?

1 Hotels is free to download, with no in-app purchases.

### Which has better reviews, Belmond or 1 Hotels?

Belmond is rated higher. Belmond averages 4.9 out of 5 from 1.1K ratings, while 1 Hotels averages 4.8 from 1.9K ratings.

### Do Belmond or 1 Hotels have ads?

Neither Belmond nor 1 Hotels shows ads.

### Which is updated more often, Belmond or 1 Hotels?

Belmond ships an update every 3 months, and 1 Hotels every 2 weeks. Most recently, Belmond was updated on July 23, 2026 and 1 Hotels on September 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*