# 1CONNECT vs 311 Toronto

The clearest difference is update cadence: 1CONNECT at monthly against 311 Toronto's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

1CONNECT ships an update monthly, 311 Toronto every 2 months. The most recent releases landed on October 25, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | 1CONNECT | 311 Toronto |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[5.0 (2 ratings)](https://appshunter.io/ios/app/311-toronto/id1558520141/reviews)** |
| Number of ratings | — | **2** |
| Positive reviews | — | 8.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | — | Free |
| Size | 46 MB | 24 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [1VALET Corp.](https://appshunter.io/developer/1377221632) | [City of Toronto](https://appshunter.io/developer/1435629070) |

## What reviewers say

### 1CONNECT

[App page](https://appshunter.io/ios/app/1connect/id1522912701)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### 311 Toronto

[App page](https://appshunter.io/ios/app/311-toronto/id1558520141)

Report city service issues and track their progress. Submit requests for over 600 services, including bylaw violations and waste collection, with photos and location data. Receive status updates and connect with customer service representatives.

**Highlights:** Submit service requests, Attach photos and location, Track request status, Book/cancel appointments, Live agent chat, Explore open requests map, Search city services

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 App exists for reporting issues
- 👍 Some users find it great
- 👍 App has a good foundation

**What reviewers complain about**

- 🐛 App crashes frequently
- 🐛 App freezes on launch
- 🐛 Network errors prevent request submission
- 🐛 Photo upload feature broken
- 🐛 Requires unnecessary permissions

**Reported bugs**

- App crashes on start
- Photo attachment feature requires full library access
- Address field broken, inputs disappear
- Request create feature unavailable
- App reverts to homepage when uploading photos

**Requested features**

- Save and auto-fill contact details
- More options for bike lanes
- Make app more animal friendly (Wildlife category, lost/found animal reports, foster/adopt options)
- Add an 'in progress' tab to track requests
- Share requests on iMessage


## Frequently asked questions

### Is 1CONNECT free?

1CONNECT is free to download, with no in-app purchases.

### Is 311 Toronto free?

311 Toronto is free to download, with no in-app purchases.

### Do 1CONNECT or 311 Toronto have ads?

Neither 1CONNECT nor 311 Toronto shows ads.

### Which is updated more often, 1CONNECT or 311 Toronto?

1CONNECT ships an update monthly, and 311 Toronto every 2 months. Most recently, 1CONNECT was updated on October 25, 2026 and 311 Toronto on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*