# 1CONNECT vs Van311

The clearest difference is update cadence: 1CONNECT at monthly against Van311's every 7 months. 1CONNECT also leads on iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

1CONNECT ships an update monthly, Van311 every 7 months. The most recent releases landed on October 13, 2026 and October 2, 2026 respectively.

## The numbers

| Metric | 1CONNECT | Van311 |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | — | 9.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 7 months |
| Monetization | — | Free |
| Size | 45 MB | 44 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [1VALET Corp.](https://appshunter.io/developer/1377221632) | [City of Vancouver](https://appshunter.io/developer/1345550017) |

## What reviewers say

### 1CONNECT

[App page](https://appshunter.io/ios/app/1connect/id1522912701)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Van311

[App page](https://appshunter.io/ios/app/van311/id1613580011)

Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.

**Highlights:** Request city services, Report maintenance issues, Geo-locate issues, Add photos to reports, Get emergency updates, Access online services

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is 1CONNECT free?

1CONNECT is free to download, with no in-app purchases.

### Is Van311 free?

Van311 is free to download, with no in-app purchases.

### Do 1CONNECT or Van311 have ads?

Neither 1CONNECT nor Van311 shows ads.

### Which is updated more often, 1CONNECT or Van311?

1CONNECT ships an update monthly, and Van311 every 7 months. Most recently, 1CONNECT was updated on October 13, 2026 and Van311 on October 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*