# BBT Access vs MyMountSinai

The clearest difference is rating: BBT Access at 5.0 against MyMountSinai's 4.5. BBT Access also leads on iOS requirement (13.0 vs 18.0). MyMountSinai's advantage is ratings volume (6.5K vs 2) and chart position (#160 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BBT Access holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: MyMountSinai has 6.5K ratings behind it against 2, so its average is the more settled of the two.

BBT Access ships an update every 6 months, MyMountSinai every 3 months. The most recent releases landed on September 29, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | BBT Access | MyMountSinai |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/bbt-access/id1523959641/reviews)** | [4.5 (6.5K ratings)](https://appshunter.io/ios/app/mymountsinai/id1570642373/reviews) |
| Number of ratings | 2 | **6.5K** |
| Positive reviews | — | 66.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 3 months** |
| Monetization | Free | Free |
| Best chart rank | — | **#160** |
| Size | 13 MB | 186 MB |
| Requires iOS | **13.0** | 18.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Age rating | 4+ | 17+ |
| Developer | [Psychiatry Bio Behavioral Therapeutics PLLC](https://appshunter.io/developer/1523959643) | [Mount Sinai Health System](https://appshunter.io/developer/1159492104) |

## What reviewers say

### BBT Access

[App page](https://appshunter.io/ios/app/bbt-access/id1523959641)

This app facilitates communication between patients and healthcare providers at Bio Behavioral Therapeutics. It allows users to send messages, request prescription refills, complete necessary forms, and process payments securely.

**Highlights:** Communicate with practitioner, Request prescription refills, Fill out forms, Make payments

**In-app purchases:** none


### MyMountSinai

[App page](https://appshunter.io/ios/app/mymountsinai/id1570642373)

**Currently charting:** #160 Top Free · Medical (US App Store)

Access comprehensive healthcare services, including finding providers, scheduling appointments, and managing medical records. Offers virtual care options, symptom checking, and secure communication with your medical team. Streamline your health management on the go.

**Highlights:** Find and schedule appointments, Access virtual care options, Check symptoms and find care, View medical records and results, Message your provider, Request prescription refills, Pay bills

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient access to medical records
- 🚀 Easy to use app
- 💡 Helpful for managing healthcare
- 👍 Friendly and professional staff
- 👍 Excellent doctors and care providers

**What reviewers complain about**

- 🐛 Inaccurate information and mistakes
- 🐛 Delayed lab result postings
- 🐛 Confusing billing and payment system
- 🐛 Unreliable virtual visit functionality
- 🐛 Lack of integration with all providers

**Reported bugs**

- Inability to add appointments to personal calendar
- Inconsistent app performance and frequent crashes
- Confusing layout and navigation
- Unreliable push notifications and alerts

**Requested features**

- Ability to schedule appointments directly in the app
- Option to export test results and medical information
- Improved communication and responsiveness from providers
- Consolidation of all medical information in one place


## Frequently asked questions

### Is BBT Access free?

BBT Access is free to download, with no in-app purchases.

### Is MyMountSinai free?

MyMountSinai is free to download, with no in-app purchases.

### Which has better reviews, BBT Access or MyMountSinai?

BBT Access is rated higher. BBT Access averages 5.0 out of 5 from 2 ratings, while MyMountSinai averages 4.5 from 6.5K ratings.

### Do BBT Access or MyMountSinai have ads?

Neither BBT Access nor MyMountSinai shows ads.

### Which is updated more often, BBT Access or MyMountSinai?

BBT Access ships an update every 6 months, and MyMountSinai every 3 months. Most recently, BBT Access was updated on September 29, 2026 and MyMountSinai on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*