# Asurion vs Lowe's TechConnect

The clearest difference is rating: Asurion at 4.1 against Lowe's TechConnect's 2.9. Asurion also leads on review sentiment (21% vs 0%) and ratings volume (390 vs 14). Lowe's TechConnect's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Asurion holds the better App Store score, 4.1 against 2.9. That said, the two scores are not equally well evidenced: Asurion has 390 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 21% of Asurion's written reviews are positive against 0% of Lowe's TechConnect's.

Asurion ships an update every 5 weeks, Lowe's TechConnect every 2 months. The most recent releases landed on October 16, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | Asurion | Lowe's TechConnect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (390 ratings)](https://appshunter.io/ios/app/asurion/id1524530702/reviews)** | [2.9 (14 ratings)](https://appshunter.io/ios/app/lowes-techconnect/id1528042181/reviews) |
| Number of ratings | **390** | 14 |
| Positive reviews | **21.1% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 43 MB | 92 MB |
| Requires iOS | 15.5 | **15.1** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Asurion Mobile Applications Inc](https://appshunter.io/developer/371405130) | [Assurant, Incorporated](https://appshunter.io/developer/1758353661) |

## What reviewers say

### Asurion

[App page](https://appshunter.io/ios/app/asurion/id1524530702)

Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.

**Highlights:** File claims, Track repairs and replacements, Chat with tech experts, Troubleshoot device issues, View protection plan benefits, Get proactive tech tips

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good customer service
- 🚀 Easy to use app
- 💡 Helpful tech expert support

**What reviewers complain about**

- 🐛 Buggy app with login issues
- 🔍 Difficult claims process
- 💰 Expensive and not worth the cost
- 🚫 Denied claims and poor coverage
- 🤖 Unhelpful and scripted customer service

**Reported bugs**

- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices

**Requested features**

- Dark mode option
- Streamlined claims process
- Better transparency on coverage


### Lowe's TechConnect

[App page](https://appshunter.io/ios/app/lowes-techconnect/id1528042181)

Connect with tech specialists for setup and troubleshooting of your smart home devices. Access how-to guides and receive live support to maximize your connected home experience.

**Highlights:** End-to-end smart home product support, Live U.S.-based tech specialist help, Device-specific how-to guides, Screen and camera sharing for diagnosis, Recommended articles for features and fixes

**In-app purchases:** none


## Frequently asked questions

### Is Asurion free?

Asurion is free to download, with no in-app purchases.

### Is Lowe's TechConnect free?

Lowe's TechConnect is free to download, with no in-app purchases.

### Which has better reviews, Asurion or Lowe's TechConnect?

Asurion is rated higher. Asurion averages 4.1 out of 5 from 390 ratings, while Lowe's TechConnect averages 2.9 from 14 ratings.

### Do Asurion or Lowe's TechConnect have ads?

Neither Asurion nor Lowe's TechConnect shows ads.

### Which is updated more often, Asurion or Lowe's TechConnect?

Asurion ships an update every 5 weeks, and Lowe's TechConnect every 2 months. Most recently, Asurion was updated on October 16, 2026 and Lowe's TechConnect on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*