# Asurion vs DIRECTV TECH PROTECT

The clearest difference is rating: Asurion at 4.1 against DIRECTV TECH PROTECT's 3.2. Asurion also leads on ratings volume (390 vs 12) and update cadence (every 5 weeks vs every 3 months). DIRECTV TECH PROTECT's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Asurion holds the better App Store score, 4.1 against 3.2. That said, the two scores are not equally well evidenced: Asurion has 390 ratings behind it against 12, so its average is the more settled of the two.

Asurion ships an update every 5 weeks, DIRECTV TECH PROTECT every 3 months. The most recent releases landed on September 22, 2026 and July 8, 2026 respectively.

## The numbers

| Metric | Asurion | DIRECTV TECH PROTECT |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (390 ratings)](https://appshunter.io/ios/app/asurion/id1524530702/reviews)** | [3.2 (12 ratings)](https://appshunter.io/ios/app/directv-tech-protect/id6451214484/reviews) |
| Number of ratings | **390** | 12 |
| Positive reviews | 21.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 3 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 43 MB | 92 MB |
| Requires iOS | 15.5 | **15.1** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Asurion Mobile Applications Inc](https://appshunter.io/developer/371405130) | [American Bankers Insurance Group, Inc.](https://appshunter.io/developer/1758353661) |

## What reviewers say

### Asurion

[App page](https://appshunter.io/ios/app/asurion/id1524530702)

Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.

**Highlights:** File claims, Track repairs and replacements, Chat with tech experts, Troubleshoot device issues, View protection plan benefits, Get proactive tech tips

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good customer service
- 🚀 Easy to use app
- 💡 Helpful tech expert support

**What reviewers complain about**

- 🐛 Buggy app with login issues
- 🔍 Difficult claims process
- 💰 Expensive and not worth the cost
- 🚫 Denied claims and poor coverage
- 🤖 Unhelpful and scripted customer service

**Reported bugs**

- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices

**Requested features**

- Dark mode option
- Streamlined claims process
- Better transparency on coverage


### DIRECTV TECH PROTECT

[App page](https://appshunter.io/ios/app/directv-tech-protect/id6451214484)

Manage your tech protection plan and access personalized tech support for your connected devices. Get help with repairs, replacements, and troubleshooting through articles, videos, and live chat with tech pros.

**Highlights:** Manage tech protection plans, Access device-specific articles and videos, File and track repair/replacement claims, Get live tech support via call or chat, Remote device connection for troubleshooting, Support for various home electronics

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Asurion free?

Asurion is free to download, with no in-app purchases.

### Is DIRECTV TECH PROTECT free?

DIRECTV TECH PROTECT is free to download, with no in-app purchases.

### Which has better reviews, Asurion or DIRECTV TECH PROTECT?

Asurion is rated higher. Asurion averages 4.1 out of 5 from 390 ratings, while DIRECTV TECH PROTECT averages 3.2 from 12 ratings.

### Do Asurion or DIRECTV TECH PROTECT have ads?

Neither Asurion nor DIRECTV TECH PROTECT shows ads.

### Which is updated more often, Asurion or DIRECTV TECH PROTECT?

Asurion ships an update every 5 weeks, and DIRECTV TECH PROTECT every 3 months. Most recently, Asurion was updated on September 22, 2026 and DIRECTV TECH PROTECT on July 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*