# Asurion vs Shiftlab

The clearest difference is rating: Asurion at 4.1 against Shiftlab's 1.3. Asurion also leads on review sentiment (21% vs 0%) and ratings volume (390 vs 22). Shiftlab's advantage is monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 5 weeks). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Asurion holds the better App Store score, 4.1 against 1.3. That said, the two scores are not equally well evidenced: Asurion has 390 ratings behind it against 22, so its average is the more settled of the two. Written reviews point the same way: 21% of Asurion's written reviews are positive against 0% of Shiftlab's.

Asurion ships an update every 5 weeks, Shiftlab fortnightly. The most recent releases landed on October 12, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | Asurion | Shiftlab |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (390 ratings)](https://appshunter.io/ios/app/asurion/id1524530702/reviews)** | [1.3 (22 ratings)](https://appshunter.io/ios/app/shiftlab/id6692631333/reviews) |
| Number of ratings | **390** | 22 |
| Positive reviews | **21.1% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Fortnightly** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 43 MB | 63 MB |
| Requires iOS | 15.5 | **15.1** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Asurion Mobile Applications Inc](https://appshunter.io/developer/371405130) | [Shiftlab, Inc.](https://appshunter.io/developer/1756389512) |

## What reviewers say

### Asurion

[App page](https://appshunter.io/ios/app/asurion/id1524530702)

Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.

**Highlights:** File claims, Track repairs and replacements, Chat with tech experts, Troubleshoot device issues, View protection plan benefits, Get proactive tech tips

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good customer service
- 🚀 Easy to use app
- 💡 Helpful tech expert support

**What reviewers complain about**

- 🐛 Buggy app with login issues
- 🔍 Difficult claims process
- 💰 Expensive and not worth the cost
- 🚫 Denied claims and poor coverage
- 🤖 Unhelpful and scripted customer service

**Reported bugs**

- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices

**Requested features**

- Dark mode option
- Streamlined claims process
- Better transparency on coverage


### Shiftlab

[App page](https://appshunter.io/ios/app/shiftlab/id6692631333)

This application helps retail teams manage schedules and stay synchronized. It offers real-time access to work schedules, shift overviews, and facilitates time-off requests. The goal is to streamline team management and improve efficiency for retail employees.

**Highlights:** Real-time schedule access, Shift overview, Team collaboration (upcoming), Easy time-off requests (upcoming), User-friendly interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Asurion free?

Asurion is free to download, with no in-app purchases.

### Is Shiftlab free?

Shiftlab is free to download, with no in-app purchases.

### Which has better reviews, Asurion or Shiftlab?

Asurion is rated higher. Asurion averages 4.1 out of 5 from 390 ratings, while Shiftlab averages 1.3 from 22 ratings.

### Do Asurion or Shiftlab have ads?

Neither Asurion nor Shiftlab shows ads.

### Which is updated more often, Asurion or Shiftlab?

Asurion ships an update every 5 weeks, and Shiftlab fortnightly. Most recently, Asurion was updated on October 12, 2026 and Shiftlab on October 13, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*