# Asurion vs MyTechHelp

The clearest difference is review sentiment: MyTechHelp at 100% against Asurion's 21%. MyTechHelp also leads on rating (5.0 vs 4.1) and update cadence (every 2 days vs every 5 weeks). Asurion's advantage is in-app purchases (none vs 1) and ratings volume (390 vs 3). On price, ads, monetization model and device support there is nothing between them.

Both are free to download. MyTechHelp sells 1 in-app purchase, starting at $4.99 per month. Asurion asks for nothing beyond the download.

MyTechHelp holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Asurion has 390 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 21% of Asurion's written reviews are positive against 100% of MyTechHelp's.

Asurion ships an update every 5 weeks, MyTechHelp every 2 days. The most recent releases landed on October 12, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | Asurion | MyTechHelp |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (390 ratings)](https://appshunter.io/ios/app/asurion/id1524530702/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/mytechhelp/id6765727596/reviews)** |
| Number of ratings | **390** | 3 |
| Positive reviews | 21.1% of reviews | **100.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 2 days** |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 43 MB | 45 MB |
| Requires iOS | **15.5** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [Asurion Mobile Applications Inc](https://appshunter.io/developer/371405130) | [KEITH A RIDDELL](https://appshunter.io/developer/1896051495) |

## What reviewers say

### Asurion

[App page](https://appshunter.io/ios/app/asurion/id1524530702)

Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.

**Highlights:** File claims, Track repairs and replacements, Chat with tech experts, Troubleshoot device issues, View protection plan benefits, Get proactive tech tips

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good customer service
- 🚀 Easy to use app
- 💡 Helpful tech expert support

**What reviewers complain about**

- 🐛 Buggy app with login issues
- 🔍 Difficult claims process
- 💰 Expensive and not worth the cost
- 🚫 Denied claims and poor coverage
- 🤖 Unhelpful and scripted customer service

**Reported bugs**

- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices

**Requested features**

- Dark mode option
- Streamlined claims process
- Better transparency on coverage


### MyTechHelp

[App page](https://appshunter.io/ios/app/mytechhelp/id6765727596)

Easily get trusted tech assistance from friends or family. Create secure codes to request help, and helpers can view your screen to guide you through troubleshooting. You remain in full control of your device throughout the session.

**Highlights:** Secure help code requests, Trusted helper requests, View-only screen sharing, Support session history, Request queue, In-app guides

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| MyTechHelp Premium | $4.99 | per month |


## Frequently asked questions

### Is Asurion free?

Asurion is free to download, with no in-app purchases.

### Is MyTechHelp free?

MyTechHelp is free to download, with in-app purchases available.

### Which has better reviews, Asurion or MyTechHelp?

MyTechHelp is rated higher. Asurion averages 4.1 out of 5 from 390 ratings, while MyTechHelp averages 5.0 from 3 ratings.

### Do Asurion or MyTechHelp have ads?

Neither Asurion nor MyTechHelp shows ads.

### Which is updated more often, Asurion or MyTechHelp?

Asurion ships an update every 5 weeks, and MyTechHelp every 2 days. Most recently, Asurion was updated on October 12, 2026 and MyTechHelp on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*