# My Cloud OS 5 vs QNAP Authenticator

The clearest difference is rating: My Cloud OS 5 at 4.8 against QNAP Authenticator's 1.9. My Cloud OS 5 also leads on review sentiment (51% vs 20%) and ratings volume (16K vs 14). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Cloud OS 5 holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: My Cloud OS 5 has 16K ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 51% of My Cloud OS 5's written reviews are positive against 20% of QNAP Authenticator's.

My Cloud OS 5 ships an update every 2 months, QNAP Authenticator every 3 months. The most recent releases landed on November 15, 2026 and November 12, 2026 respectively.

## The numbers

| Metric | My Cloud OS 5 | QNAP Authenticator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (16K ratings)](https://appshunter.io/ios/app/my-cloud-os-5/id1525641126/reviews)** | [1.9 (14 ratings)](https://appshunter.io/ios/app/qnap-authenticator/id1620302345/reviews) |
| Number of ratings | **16K** | 14 |
| Positive reviews | **51.0% of reviews** | 20.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 104 MB | 44 MB |
| Requires iOS | **15.1** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [Western Digital Technologies, Inc.](https://appshunter.io/developer/366905092) | [QNAP Systems, Inc.](https://appshunter.io/developer/355826923) |

## What reviewers say

### My Cloud OS 5

[App page](https://appshunter.io/ios/app/my-cloud-os-5/id1525641126)

Access, back up, and share your digital content from multiple devices on your private network. This app offers secure remote access to your files, photos, and videos, with enhanced media viewing and collaboration features.

**Highlights:** Automatic backups from multiple devices, Remote access to files anywhere, Easy sharing and collaboration, Optimized photo and video viewing, Stream movies and music, Secure data privacy

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and responsive
- 🔒 Secure personal cloud storage
- 👍 Easy to access files remotely
- 👍 Convenient backup solution
- 👍 Great for media streaming

**What reviewers complain about**

- 🐛 Indexing/syncing issues
- 🐛 Inconsistent app performance
- 🐛 Unreliable remote access
- 🔒 Forced to use WD account
- 👎 Downgrade from previous version

**Reported bugs**

- App crashes and login issues
- Incompatibility with newer iOS versions
- Unreliable remote connectivity
- Slow or incomplete file indexing

**Requested features**

- Ability to download/save files offline
- Improved file browsing and search
- Folder-level backup options
- Better media organization and playback
- More flexible access and sharing controls


### QNAP Authenticator

[App page](https://appshunter.io/ios/app/qnap-authenticator/id1620302345)

Enhance your account security with this mobile app that provides 2-Step Verification and Passwordless Login. It offers multiple verification methods, including login approval, QR code scanning, and online codes, with TOTP support for offline use and third-party accounts.

**Highlights:** 2-Step Verification, Passwordless Login, Login Approval, QR Code Verification, Online Verification Code, Time-based One-Time Password (TOTP), Offline TOTP generation

**In-app purchases:** none


## Frequently asked questions

### Is My Cloud OS 5 free?

My Cloud OS 5 is free to download, with no in-app purchases.

### Is QNAP Authenticator free?

QNAP Authenticator is free to download, with no in-app purchases.

### Which has better reviews, My Cloud OS 5 or QNAP Authenticator?

My Cloud OS 5 is rated higher. My Cloud OS 5 averages 4.8 out of 5 from 16K ratings, while QNAP Authenticator averages 1.9 from 14 ratings.

### Do My Cloud OS 5 or QNAP Authenticator have ads?

Neither My Cloud OS 5 nor QNAP Authenticator shows ads.

### Which is updated more often, My Cloud OS 5 or QNAP Authenticator?

My Cloud OS 5 ships an update every 2 months, and QNAP Authenticator every 3 months. Most recently, My Cloud OS 5 was updated on November 15, 2026 and QNAP Authenticator on November 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*