# HelpDesk Viewer vs The Lore app

The clearest difference is rating: The Lore app at 5.0 against HelpDesk Viewer's 3.6. The Lore app also leads on review sentiment (100% vs 71%). HelpDesk Viewer's advantage is monetization model (free vs free with in-app purchases). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. HelpDesk Viewer sells 2 one-off in-app purchases and The Lore app sells 1 in-app purchase, starting at $1.99 per month. Whichever you choose, the download price is not the number that matters.

The Lore app holds the better App Store score, 5.0 against 3.6. Both are backed by a comparable volume of ratings — 5 and 2 respectively. Written reviews point the same way: 71% of HelpDesk Viewer's written reviews are positive against 100% of The Lore app's.

HelpDesk Viewer ships an update every 5 weeks, The Lore app monthly. The most recent releases landed on October 22, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | HelpDesk Viewer | The Lore app |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.6 (5 ratings)](https://appshunter.io/ios/app/helpdesk-viewer/id1525998491/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/the-lore-app/id6756676179/reviews)** |
| Number of ratings | **5** | 2 |
| Positive reviews | 71.4% of reviews | **100.0% of reviews** |
| In-app purchases | Yes | Yes |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Monthly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 44 MB | 49 MB |
| Requires iOS | **15** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 12+ |
| Developer | [IDrive Incorporated](https://appshunter.io/developer/295113649) | [Dagim Cross](https://appshunter.io/developer/1850311772) |

## What reviewers say

### HelpDesk Viewer

[App page](https://appshunter.io/ios/app/helpdesk-viewer/id1525998491)

Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.

**Highlights:** Remote device connection, In-session chat, Query management, File transfer, Access logs

**Features:** macOS Compatibility

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| 1 Technician plan at $9.99 | $9.99 | one-time |
| 1 Technician plan at $99.99 | $99.99 | one-time |


### The Lore app

[App page](https://appshunter.io/ios/app/the-lore-app/id6756676179)

This app gamifies self-improvement with daily challenges designed to build consistency and positive habits. It focuses on progress over perfection, offering motivating tasks that help users grow in areas like focus, discipline, and productivity.

**Highlights:** Daily gamified challenges, Streak building for consistency, Focus on personal growth, Progress tracking, Distraction-free experience, Habit formation

**Features:** macOS Compatibility, Family Sharing

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| More challenges | $1.99 | per month |


## Frequently asked questions

### Is HelpDesk Viewer free?

HelpDesk Viewer is free to download, with in-app purchases available.

### Is The Lore app free?

The Lore app is free to download, with in-app purchases available.

### Which has better reviews, HelpDesk Viewer or The Lore app?

The Lore app is rated higher. HelpDesk Viewer averages 3.6 out of 5 from 5 ratings, while The Lore app averages 5.0 from 2 ratings.

### Do HelpDesk Viewer or The Lore app have ads?

Neither HelpDesk Viewer nor The Lore app shows ads.

### Which is updated more often, HelpDesk Viewer or The Lore app?

HelpDesk Viewer ships an update every 5 weeks, and The Lore app monthly. Most recently, HelpDesk Viewer was updated on October 22, 2026 and The Lore app on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*