# Charla Live Chat vs ThriveDesk

The clearest difference is rating: Charla Live Chat at 5.0 against ThriveDesk's 3.0. ThriveDesk's advantage is update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Charla Live Chat holds the better App Store score, 5.0 against 3.0. Both are backed by a comparable volume of ratings — 4 and 2 respectively.

Charla Live Chat ships an update every 2 months, ThriveDesk every 3 weeks. Both last shipped on November 3, 2026.

## The numbers

| Metric | Charla Live Chat | ThriveDesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (4 ratings)](https://appshunter.io/ios/app/charla-live-chat/id1528520468/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/thrivedesk/id1612184462/reviews) |
| Number of ratings | **4** | 2 |
| Positive reviews | — | 66.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 20 MB | 50 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Charla LLC](https://appshunter.io/developer/1792646445) | [THEME EXPERT](https://appshunter.io/developer/1612184464) |

## What reviewers say

### Charla Live Chat

[App page](https://appshunter.io/ios/app/charla-live-chat/id1528520468)

Enable your team to provide customer support, sales, and lead generation on the go. Respond to visitor inquiries directly from your mobile devices, ensuring constant availability for your customers.

**Highlights:** Customer support, Sales and lead generation, Mobile agent responses, 24/7 customer availability, Team collaboration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### ThriveDesk

[App page](https://appshunter.io/ios/app/thrivedesk/id1612184462)

This app provides a shared inbox for customer support teams to manage inquiries on the go. It allows for quick responses with saved replies, conversation organization via tags, and internal notes for team collaboration. Enhance customer experience and boost sales with efficient communication tools.

**Highlights:** Shared Inbox for team access, Instant Saved Replies, Conversation Tagging and Assignment, Internal Notes for Collaboration, Live Chat integration, Spam Filtering, Performance Reports

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Charla Live Chat free?

Charla Live Chat is free to download, with no in-app purchases.

### Is ThriveDesk free?

ThriveDesk is free to download, with no in-app purchases.

### Which has better reviews, Charla Live Chat or ThriveDesk?

Charla Live Chat is rated higher. Charla Live Chat averages 5.0 out of 5 from 4 ratings, while ThriveDesk averages 3.0 from 2 ratings.

### Do Charla Live Chat or ThriveDesk have ads?

Neither Charla Live Chat nor ThriveDesk shows ads.

### Which is updated more often, Charla Live Chat or ThriveDesk?

Charla Live Chat ships an update every 2 months, and ThriveDesk every 3 weeks. Most recently, Charla Live Chat was updated on November 3, 2026 and ThriveDesk on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*
