# HelpDesk Host vs Duplica

The clearest difference is rating: Duplica at 3.9 against HelpDesk Host's 1.3. Duplica also leads on update cadence (fortnightly vs every 2 months). HelpDesk Host's advantage is in-app purchases (none vs 4) and ratings volume (920 vs 145). On price, review sentiment, ads and device support there is nothing between them.

Both are free to download. Duplica sells 4 in-app purchases, starting at $17.99 per 7 days. HelpDesk Host asks for nothing beyond the download.

Duplica holds the better App Store score, 3.9 against 1.3. That said, the two scores are not equally well evidenced: HelpDesk Host has 920 ratings behind it against 145, so its average is the more settled of the two. Written reviews complicate that: 8% of HelpDesk Host's written reviews are positive against 6% of Duplica's, so the app with the better star average is not the one people write more warmly about.

HelpDesk Host ships an update every 2 months, Duplica fortnightly. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | HelpDesk Host | Duplica |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.3 (920 ratings)](https://appshunter.io/ios/app/helpdesk-host/id1529442180/reviews) | **[3.9 (145 ratings)](https://appshunter.io/ios/app/duplica-ios-share-screen/id1552623883/reviews)** |
| Number of ratings | **920** | 145 |
| Positive reviews | **7.8% of reviews** | 6.3% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Fortnightly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 14 MB | 39 MB |
| Requires iOS | **15.6** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [IDrive Incorporated](https://appshunter.io/developer/295113649) | [Gianpiero Radano](https://appshunter.io/developer/1059168092) |

## What reviewers say

### HelpDesk Host

[App page](https://appshunter.io/ios/app/helpdesk-host/id1529442180)

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

**Highlights:** On-demand remote support, Scheduled support sessions, Secure issue resolution, In-session text chat, One-time app installation

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app for remote support
- 🤝 Helpful for businesses and technicians

**What reviewers complain about**

- 🚨 Used by scammers to steal information
- 🔒 Security concerns with screen sharing
- ⚠️ Misleading claims of being affiliated with legitimate companies

**Reported bugs**

- Join session button not functioning properly
- Compatibility issues with older devices

**Requested features**

- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases


### Duplica

[App page](https://appshunter.io/ios/app/duplica-ios-share-screen/id1552623883)

Mirror your iPhone or iPad screen remotely in real-time without cables or viewer apps. Stream to any device with a web browser, perfect for IT support, demos, and collaboration.

**Highlights:** Remote screen mirroring, No viewer app required, Cross-platform compatibility, Low latency streaming, One-click sharing, Quick setup

**Features:** Vision Pro support

**In-app purchases (4)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Duplica Plus | $17.99 | per 7 days |
| Duplica Plus | $24.99 | per month |
| Duplica Plus | $33.99 | per year |
| Duplica Plus | $39.99 | per year |


## Frequently asked questions

### Is HelpDesk Host free?

HelpDesk Host is free to download, with no in-app purchases.

### Is Duplica free?

Duplica is free to download, with in-app purchases available.

### Which has better reviews, HelpDesk Host or Duplica?

Duplica is rated higher. HelpDesk Host averages 1.3 out of 5 from 920 ratings, while Duplica averages 3.9 from 145 ratings.

### Do HelpDesk Host or Duplica have ads?

Neither HelpDesk Host nor Duplica shows ads.

### Which is updated more often, HelpDesk Host or Duplica?

HelpDesk Host ships an update every 2 months, and Duplica fortnightly. Most recently, HelpDesk Host was updated on October 29, 2026 and Duplica on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*