# HelpDesk Host vs nConnect Client

The clearest difference is rating: nConnect Client at 5.0 against HelpDesk Host's 1.3. nConnect Client also leads on update cadence (every 4 weeks vs every 2 months). HelpDesk Host's advantage is in-app purchases (none vs 3) and ratings volume (900 vs 2). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. nConnect Client sells 3 in-app purchases, starting at $5.99 per month. HelpDesk Host asks for nothing beyond the download.

nConnect Client holds the better App Store score, 5.0 against 1.3. That said, the two scores are not equally well evidenced: HelpDesk Host has 900 ratings behind it against 2, so its average is the more settled of the two.

HelpDesk Host ships an update every 2 months, nConnect Client every 4 weeks. The most recent releases landed on September 23, 2026 and June 4, 2026 respectively.

## The numbers

| Metric | HelpDesk Host | nConnect Client |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.3 (900 ratings)](https://appshunter.io/ios/app/helpdesk-host/id1529442180/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/nconnect-client/id1580553315/reviews)** |
| Number of ratings | **900** | 2 |
| Positive reviews | 7.6% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 4 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 14 MB | 57 MB |
| Requires iOS | 15.6 | **15.0** |
| Devices | iPhone, iPad, iPod | **iPhone, iPad, iPod, Mac** |
| Age rating | 4+ | 4+ |
| Developer | [IDrive Incorporated](https://appshunter.io/developer/295113649) | [NKN Labs Inc.](https://appshunter.io/developer/1476252461) |

## What reviewers say

### HelpDesk Host

[App page](https://appshunter.io/ios/app/helpdesk-host/id1529442180)

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

**Highlights:** On-demand remote support, Scheduled support sessions, Secure issue resolution, In-session text chat, One-time app installation

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app for remote support
- 🤝 Helpful for businesses and technicians

**What reviewers complain about**

- 🚨 Used by scammers to steal information
- 🔒 Security concerns with screen sharing
- ⚠️ Misleading claims of being affiliated with legitimate companies

**Reported bugs**

- Join session button not functioning properly
- Compatibility issues with older devices

**Requested features**

- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases


### nConnect Client

[App page](https://appshunter.io/ios/app/nconnect-client/id1580553315)

Securely access remote machines without servers, public IPs, or open ports. Offers end-to-end encryption for robust security and multi-path aggregation for enhanced speed.

**Highlights:** Serverless remote connection, No public IP or ports required, End-to-end encryption, Multi-path aggregation, Secure data transfer

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| 40G package | $5.99 | per month |
| 40G package | $5.99 | one-time |
| 480G package | $59.99 | one-time |


## Frequently asked questions

### Is HelpDesk Host free?

HelpDesk Host is free to download, with no in-app purchases.

### Is nConnect Client free?

nConnect Client is free to download, with in-app purchases available.

### Which has better reviews, HelpDesk Host or nConnect Client?

nConnect Client is rated higher. HelpDesk Host averages 1.3 out of 5 from 900 ratings, while nConnect Client averages 5.0 from 2 ratings.

### Do HelpDesk Host or nConnect Client have ads?

Neither HelpDesk Host nor nConnect Client shows ads.

### Which is updated more often, HelpDesk Host or nConnect Client?

HelpDesk Host ships an update every 2 months, and nConnect Client every 4 weeks. Most recently, HelpDesk Host was updated on September 23, 2026 and nConnect Client on June 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*