# HelpDesk Host vs MGRDP

The clearest difference is update cadence: HelpDesk Host at every 2 months against MGRDP's every 15 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelpDesk Host ships an update every 2 months, MGRDP every 15 months. The most recent releases landed on September 23, 2026 and September 20, 2026 respectively.

## The numbers

| Metric | HelpDesk Host | MGRDP |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.3 (900 ratings)](https://appshunter.io/ios/app/helpdesk-host/id1529442180/reviews)** | — |
| Number of ratings | **900** | — |
| Positive reviews | 7.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 15 months |
| Monetization | Free | — |
| Size | 14 MB | 2 MB |
| Requires iOS | 15.6 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [IDrive Incorporated](https://appshunter.io/developer/295113649) | [Meetingreat Co. Ltd.](https://appshunter.io/developer/950136050) |

## What reviewers say

### HelpDesk Host

[App page](https://appshunter.io/ios/app/helpdesk-host/id1529442180)

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

**Highlights:** On-demand remote support, Scheduled support sessions, Secure issue resolution, In-session text chat, One-time app installation

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app for remote support
- 🤝 Helpful for businesses and technicians

**What reviewers complain about**

- 🚨 Used by scammers to steal information
- 🔒 Security concerns with screen sharing
- ⚠️ Misleading claims of being affiliated with legitimate companies

**Reported bugs**

- Join session button not functioning properly
- Compatibility issues with older devices

**Requested features**

- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases


### MGRDP

[App page](https://appshunter.io/ios/app/mgrdp/id1617100477)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is HelpDesk Host free?

HelpDesk Host is free to download, with no in-app purchases.

### Is MGRDP free?

MGRDP is free to download, with no in-app purchases.

### Do HelpDesk Host or MGRDP have ads?

Neither HelpDesk Host nor MGRDP shows ads.

### Which is updated more often, HelpDesk Host or MGRDP?

HelpDesk Host ships an update every 2 months, and MGRDP every 15 months. Most recently, HelpDesk Host was updated on September 23, 2026 and MGRDP on September 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*