# HelpDesk Host vs Logitech Sync Installer

The clearest difference is device support: HelpDesk Host at 3 against Logitech Sync Installer's 1. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelpDesk Host ships an update every 2 months, Logitech Sync Installer every 4 months. The most recent releases landed on September 23, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | HelpDesk Host | Logitech Sync Installer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.3 (900 ratings)](https://appshunter.io/ios/app/helpdesk-host/id1529442180/reviews)** | — |
| Number of ratings | **900** | — |
| Positive reviews | 7.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 4 months |
| Monetization | Free | — |
| Size | 14 MB | 11 MB |
| Requires iOS | **15.6** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [IDrive Incorporated](https://appshunter.io/developer/295113649) | [Logitech Inc.](https://appshunter.io/developer/332300071) |

## What reviewers say

### HelpDesk Host

[App page](https://appshunter.io/ios/app/helpdesk-host/id1529442180)

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

**Highlights:** On-demand remote support, Scheduled support sessions, Secure issue resolution, In-session text chat, One-time app installation

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app for remote support
- 🤝 Helpful for businesses and technicians

**What reviewers complain about**

- 🚨 Used by scammers to steal information
- 🔒 Security concerns with screen sharing
- ⚠️ Misleading claims of being affiliated with legitimate companies

**Reported bugs**

- Join session button not functioning properly
- Compatibility issues with older devices

**Requested features**

- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases


### Logitech Sync Installer

[App page](https://appshunter.io/ios/app/logitech-sync-installer/id6499304421)

**In-app purchases:** none


## Frequently asked questions

### Is HelpDesk Host free?

HelpDesk Host is free to download, with no in-app purchases.

### Is Logitech Sync Installer free?

Logitech Sync Installer is free to download, with no in-app purchases.

### Do HelpDesk Host or Logitech Sync Installer have ads?

Neither HelpDesk Host nor Logitech Sync Installer shows ads.

### Which is updated more often, HelpDesk Host or Logitech Sync Installer?

HelpDesk Host ships an update every 2 months, and Logitech Sync Installer every 4 months. Most recently, HelpDesk Host was updated on September 23, 2026 and Logitech Sync Installer on September 21, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*