# HelpDesk Host vs Total Drive

The clearest difference is rating: Total Drive at 4.2 against HelpDesk Host's 1.3. Total Drive also leads on review sentiment (16% vs 8%). HelpDesk Host's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, ratings volume, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Total Drive holds the better App Store score, 4.2 against 1.3. Both are backed by a comparable volume of ratings — 900 and 1.7K respectively. Written reviews point the same way: 8% of HelpDesk Host's written reviews are positive against 16% of Total Drive's.

Both ship on a similar rhythm, roughly every 2 months. Both last shipped on September 23, 2026.

## The numbers

| Metric | HelpDesk Host | Total Drive |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.3 (900 ratings)](https://appshunter.io/ios/app/helpdesk-host/id1529442180/reviews) | **[4.2 (1.7K ratings)](https://appshunter.io/ios/app/total-drive-cloud-storage/id6504041415/reviews)** |
| Number of ratings | 900 | **1.7K** |
| Positive reviews | 7.6% of reviews | **15.6% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | **Free** | Free with in-app purchases |
| Size | 14 MB | 342 MB |
| Requires iOS | **15.6** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [IDrive Incorporated](https://appshunter.io/developer/295113649) | [Total Security Limited](https://appshunter.io/developer/1125352474) |

## What reviewers say

### HelpDesk Host

[App page](https://appshunter.io/ios/app/helpdesk-host/id1529442180)

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

**Highlights:** On-demand remote support, Scheduled support sessions, Secure issue resolution, In-session text chat, One-time app installation

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app for remote support
- 🤝 Helpful for businesses and technicians

**What reviewers complain about**

- 🚨 Used by scammers to steal information
- 🔒 Security concerns with screen sharing
- ⚠️ Misleading claims of being affiliated with legitimate companies

**Reported bugs**

- Join session button not functioning properly
- Compatibility issues with older devices

**Requested features**

- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases


### Total Drive

[App page](https://appshunter.io/ios/app/total-drive-cloud-storage/id6504041415)

Safeguard your digital assets with a reliable cloud system that keeps your files secure and accessible from any device. Features include automatic backups, robust data protection against loss and ransomware, and dynamic sharing options for effortless collaboration.

**Highlights:** Automatic photo and video backup, Ransomware and data loss protection, Universal access and device sync, Secure file sharing with access control, Family photo sharing albums, Intuitive file management

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Total security alert
- 👍 Quick and easy

**What reviewers complain about**

- 🐛 Lost all photos
- 🐛 Buggy app
- 🐛 Can't cancel subscription
- 🐛 Can't reset password
- 🐛 Charges without usage

**Reported bugs**

- Videos not saved
- Verification code not sent
- Can't log in or change password

**Requested features**

- Instructions on how to use the app
- Option to cancel subscription


## Frequently asked questions

### Is HelpDesk Host free?

HelpDesk Host is free to download, with no in-app purchases.

### Is Total Drive free?

Total Drive is free to download, with no in-app purchases.

### Which has better reviews, HelpDesk Host or Total Drive?

Total Drive is rated higher. HelpDesk Host averages 1.3 out of 5 from 900 ratings, while Total Drive averages 4.2 from 1.7K ratings.

### Do HelpDesk Host or Total Drive have ads?

Total Drive shows ads; HelpDesk Host does not.

### Which is updated more often, HelpDesk Host or Total Drive?

HelpDesk Host ships an update every 2 months, and Total Drive every 2 months. Most recently, HelpDesk Host was updated on September 23, 2026 and Total Drive on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*