# HelpDesk Host vs I.O.

The clearest difference is in-app purchases: HelpDesk Host at none against I.O.'s 1. I.O.'s advantage is update cadence (every 2 days vs every 2 months). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. I.O. sells 1 in-app purchase, starting at $10.00 per month. HelpDesk Host asks for nothing beyond the download.

HelpDesk Host ships an update every 2 months, I.O. every 2 days. The most recent releases landed on September 30, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | HelpDesk Host | I.O. |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.3 (900 ratings)](https://appshunter.io/ios/app/helpdesk-host/id1529442180/reviews)** | — |
| Number of ratings | **900** | — |
| Positive reviews | 7.6% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 days** |
| Monetization | Free | — |
| Size | 14 MB | 34 MB |
| Requires iOS | 15.6 | **15.1** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 12+ |
| Developer | [IDrive Incorporated](https://appshunter.io/developer/295113649) | [IO.OI. Inc.](https://appshunter.io/developer/1891882426) |

## What reviewers say

### HelpDesk Host

[App page](https://appshunter.io/ios/app/helpdesk-host/id1529442180)

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

**Highlights:** On-demand remote support, Scheduled support sessions, Secure issue resolution, In-session text chat, One-time app installation

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app for remote support
- 🤝 Helpful for businesses and technicians

**What reviewers complain about**

- 🚨 Used by scammers to steal information
- 🔒 Security concerns with screen sharing
- ⚠️ Misleading claims of being affiliated with legitimate companies

**Reported bugs**

- Join session button not functioning properly
- Compatibility issues with older devices

**Requested features**

- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases


### I.O.

[App page](https://appshunter.io/ios/app/io/id6761871771)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| IO Pro | $10.00 | per month |


## Frequently asked questions

### Is HelpDesk Host free?

HelpDesk Host is free to download, with no in-app purchases.

### Is I.O. free?

I.O. is free to download, with in-app purchases available.

### Do HelpDesk Host or I.O. have ads?

Neither HelpDesk Host nor I.O. shows ads.

### Which is updated more often, HelpDesk Host or I.O.?

HelpDesk Host ships an update every 2 months, and I.O. every 2 days. Most recently, HelpDesk Host was updated on September 30, 2026 and I.O. on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*