# FreeScout vs Ben Employee

The clearest difference is update cadence: Ben Employee at every 3 weeks against FreeScout's every 15 months. FreeScout's advantage is iOS requirement (11.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FreeScout ships an update every 15 months, Ben Employee every 3 weeks. The most recent releases landed on October 24, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | FreeScout | Ben Employee |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.3 (3 ratings)](https://appshunter.io/ios/app/freescout/id1530383172/reviews)** | — |
| Number of ratings | **3** | — |
| Positive reviews | 21.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 15 months | **Every 3 weeks** |
| Monetization | Free | — |
| Size | 3 MB | 22 MB |
| Requires iOS | **11.0** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Jason Rhee](https://appshunter.io/developer/1721575250) | [LinxHQ Pte Ltd](https://appshunter.io/developer/557091959) |

## What reviewers say

### FreeScout

[App page](https://appshunter.io/ios/app/freescout/id1530383172)

This official client provides access to your FreeScout helpdesk on iOS devices. It enables push notifications for important updates when configured with the "Mobile Notifications" module. Contact your administrator for any helpdesk-related issues.

**Highlights:** Official FreeScout client, Push notifications, iOS compatibility, Helpdesk access

**Features:** macOS Compatibility

**In-app purchases:** none


### Ben Employee

[App page](https://appshunter.io/ios/app/ben-employee/id6745533839)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is FreeScout free?

FreeScout is free to download, with no in-app purchases.

### Is Ben Employee free?

Ben Employee is free to download, with no in-app purchases.

### Do FreeScout or Ben Employee have ads?

Neither FreeScout nor Ben Employee shows ads.

### Which is updated more often, FreeScout or Ben Employee?

FreeScout ships an update every 15 months, and Ben Employee every 3 weeks. Most recently, FreeScout was updated on October 24, 2026 and Ben Employee on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*