# BASIC Benefits App vs Galaxy HEP

BASIC Benefits App and Galaxy HEP are too close to call on the numbers: across 3 compared parameters — price, in-app purchases and iOS requirement among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | BASIC Benefits App | Galaxy HEP |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (2.2K ratings)](https://appshunter.io/ios/app/basic-benefits-app/id1530425675/reviews)** | — |
| Number of ratings | **2.2K** | — |
| Positive reviews | 14.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | — |
| Update frequency | Fortnightly | — |
| Monetization | Free | — |
| Size | 118 MB | 37 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | **iPhone** | — |
| Age rating | 4+ | 17+ |
| Developer | [Benfinity, LLC](https://appshunter.io/developer/1530425917) | [AdviceCoach](https://appshunter.io/developer/1210042046) |

## What reviewers say

### BASIC Benefits App

[App page](https://appshunter.io/ios/app/basic-benefits-app/id1530425675)

Manage your consumer-driven benefit accounts with ease. Quickly check balances, submit requests, and pay bills on the go. Securely access important account information and store digital receipts.

**Highlights:** Check balances and submit requests, Access insurance and loyalty cards, Pay bills by snapping a photo, Suspend and reestablish BASIC Card, Facial recognition sign-in, Consolidate digital receipts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⚡ Fast and efficient
- 💸 Easy reimbursement
- 🤝 Helpful customer service

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🤯 Confusing and unintuitive UI
- 🕰️ Slow processing and long wait times
- 🤔 Inconsistent and unclear policies
- 🔒 Security and login issues

**Reported bugs**

- Login screen freezes
- Verification process repeatedly failing
- Reimbursement requests being denied without reason
- Inability to access account history
- App crashing on launch after updates

**Requested features**

- Improved notification system
- More intuitive expense categorization
- Seamless integration with banking/payment apps
- Clear explanations of covered expenses
- Ability to edit/delete past transactions


### Galaxy HEP

[App page](https://appshunter.io/ios/app/galaxy-hep/id6758011045)

**In-app purchases:** none


## Frequently asked questions

### Is BASIC Benefits App free?

BASIC Benefits App is free to download, with no in-app purchases.

### Is Galaxy HEP free?

Galaxy HEP is free to download, with no in-app purchases.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*