# XactiViewer vs Real Support

The clearest difference is update cadence: XactiViewer at weekly against Real Support's every 2 months. Real Support's advantage is iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

XactiViewer ships an update weekly, Real Support every 2 months. Both last shipped on September 24, 2026.

## The numbers

| Metric | XactiViewer | Real Support |
| --- | --- | --- |
| Price | Free | Free |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 2 months |
| Size | 142 MB | 225 MB |
| Requires iOS | 17.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [株式会社ザクティ](https://appshunter.io/developer/1531663195) | [株式会社NTTドコモ](https://appshunter.io/developer/396813773) |

## What reviewers say

### XactiViewer

[App page](https://appshunter.io/ios/app/xactiviewer/id1531663193)

**In-app purchases:** none


### Real Support

[App page](https://appshunter.io/ios/app/real-support/id1670301912)

**In-app purchases:** none


## Frequently asked questions

### Is XactiViewer free?

XactiViewer is free to download, with no in-app purchases.

### Is Real Support free?

Real Support is free to download, with no in-app purchases.

### Do XactiViewer or Real Support have ads?

Neither XactiViewer nor Real Support shows ads.

### Which is updated more often, XactiViewer or Real Support?

XactiViewer ships an update weekly, and Real Support every 2 months. Most recently, XactiViewer was updated on September 24, 2026 and Real Support on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*