# MortgageQuestions vs Shellpoint

The clearest difference is update cadence: Shellpoint at monthly against MortgageQuestions's every 3 months. Shellpoint also leads on device support (3 vs 1) and iOS requirement (15.0 vs 17.0). MortgageQuestions's advantage is ratings volume (55K vs 17K). On price, rating, review sentiment and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for MortgageQuestions against 4.9 for Shellpoint. Both are backed by a comparable volume of ratings — 55K and 17K respectively. Written reviews are what separate them: 52% of MortgageQuestions's written reviews are positive against 55% of Shellpoint's.

MortgageQuestions ships an update every 3 months, Shellpoint monthly. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | MortgageQuestions | Shellpoint |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (55K ratings)](https://appshunter.io/ios/app/mortgagequestions/id1532108947/reviews) | **[4.9 (17K ratings)](https://appshunter.io/ios/app/shellpoint/id6443957708/reviews)** |
| Number of ratings | **55K** | 17K |
| Positive reviews | 51.7% of reviews | **55.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Monthly** |
| Monetization | Free | Free |
| Size | 125 MB | 73 MB |
| Requires iOS | 17.0 | **15.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Onity Mortgage Corporation](https://appshunter.io/developer/1532108949) | [Newrez LLC](https://appshunter.io/developer/1435999021) |

## What reviewers say

### MortgageQuestions

[App page](https://appshunter.io/ios/app/mortgagequestions/id1532108947)

Access your mortgage account details, track property values, and view neighborhood sales. Make payments, manage autopay, and access important documents like statements and escrow information.

**Highlights:** Account details, Estimated home values, Neighborhood sales data, One-time and autopay payments, Document access (statements, escrow), Simple sign-in

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use app
- 🚀 Convenient for making payments
- 💡 Helpful customer service
- 🚀 Straightforward payment process

**What reviewers complain about**

- 🐛 Intermittent verification issues
- 🐛 Inability to edit payment details
- 💰 Excessive fees for online/phone payments
- 🐛 Unstable app with frequent crashes

**Reported bugs**

- Login screen freezes and gets stuck
- Payment scheduling not working as expected
- Account registration and recovery issues
- Incompatibility with latest iOS versions

**Requested features**

- Add payment options like debit/credit cards
- Allow scheduling payments on specific dates
- Integrate with budgeting apps like Mint
- Improve login and account management


### Shellpoint

[App page](https://appshunter.io/ios/app/shellpoint/id6443957708)

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

**Highlights:** View loan account details, Make one-time payments, Schedule recurring payments, Access statements and documents, View recent account activity

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 👍 Straightforward payment process
- 👍 Convenient payment history
- 👍 Smooth system
- 👍 Easy payment service

**What reviewers complain about**

- 🐛 App crashes or doesn't load
- 🐛 Outdated and clunky interface
- 🐛 Slow performance
- 🐛 Lack of modern features
- 🐛 Unreliable customer service

**Reported bugs**

- Unable to access loan information
- Keyboard not working in app
- Login issues, unable to log in

**Requested features**

- Ability to set up and save multiple accounts
- Push notifications for due dates
- Clearer payment history breakdown
- Partial payment option


## Frequently asked questions

### Is MortgageQuestions free?

MortgageQuestions is free to download, with no in-app purchases.

### Is Shellpoint free?

Shellpoint is free to download, with no in-app purchases.

### Which has better reviews, MortgageQuestions or Shellpoint?

Shellpoint is rated higher. MortgageQuestions averages 4.8 out of 5 from 55K ratings, while Shellpoint averages 4.9 from 17K ratings.

### Do MortgageQuestions or Shellpoint have ads?

Neither MortgageQuestions nor Shellpoint shows ads.

### Which is updated more often, MortgageQuestions or Shellpoint?

MortgageQuestions ships an update every 3 months, and Shellpoint monthly. Most recently, MortgageQuestions was updated on September 24, 2026 and Shellpoint on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*