# Ride Pingo vs RTS Access Ride Request

The clearest difference is review sentiment: Ride Pingo at 50% against RTS Access Ride Request's 0%. Ride Pingo also leads on rating (4.7 vs 3.2) and update cadence (every 3 weeks vs every 25 months). RTS Access Ride Request's advantage is monetization model (free vs ad-supported) and iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ride Pingo holds the better App Store score, 4.7 against 3.2. That said, the two scores are not equally well evidenced: Ride Pingo has 1.6K ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 50% of Ride Pingo's written reviews are positive against 0% of RTS Access Ride Request's.

Ride Pingo ships an update every 3 weeks, RTS Access Ride Request every 25 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Ride Pingo | RTS Access Ride Request |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (1.6K ratings)](https://appshunter.io/ios/app/ride-pingo/id1536281958/reviews)** | [3.2 (15 ratings)](https://appshunter.io/ios/app/rts-access-ride-request/id1550366566/reviews) |
| Number of ratings | **1.6K** | 15 |
| Positive reviews | **50.4% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 25 months |
| Monetization | Ad-supported | **Free** |
| Size | 108 MB | 28 MB |
| Requires iOS | 15.0 | **11.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [The Routing Company](https://appshunter.io/developer/1536219093) | [RGRTA](https://appshunter.io/developer/807639156) |

## What reviewers say

### Ride Pingo

[App page](https://appshunter.io/ios/app/ride-pingo/id1536281958)

This app offers shared rides for the price of a bus ticket, providing a smart, easy, and affordable transit option. Request on-demand rides, track shuttle services, or book accessible transportation.

**Highlights:** On-demand ride requests, Shuttle service tracking, Accessible ride booking, Affordable travel, Community transit

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great service
- 👍 Easy to use
- 🚕 Convenient transportation
- 💯 Excellent drivers
- 🕰️ Prompt and on-time

**What reviewers complain about**

- 🐛 App issues (crashes, glitches, bugs)
- ⏱️ Inaccurate ETAs and timing
- 🗺️ Poor mapping and location tracking
- 🤖 Unreliable app functionality
- 📞 Lack of customer support

**Reported bugs**

- App not working in certain areas
- Login/signup process issues
- Incorrect time zone handling
- Payments not processing properly

**Requested features**

- Ability to message drivers before pickup
- Option to switch drivers during a ride
- More accurate real-time tracking
- Improved routing and scheduling algorithms
- Seamless integration with other transit options


### RTS Access Ride Request

[App page](https://appshunter.io/ios/app/rts-access-ride-request/id1550366566)

Book and view paratransit trips for Monroe County, NY. Registration and approval are required before booking. Visit myRTS.com/Access for more information.

**Highlights:** Book paratransit trips, View scheduled trips, Monroe County, NY service, Requires registration and approval

**In-app purchases:** none


## Frequently asked questions

### Is Ride Pingo free?

Ride Pingo is free to download, with no in-app purchases.

### Is RTS Access Ride Request free?

RTS Access Ride Request is free to download, with no in-app purchases.

### Which has better reviews, Ride Pingo or RTS Access Ride Request?

Ride Pingo is rated higher. Ride Pingo averages 4.7 out of 5 from 1.6K ratings, while RTS Access Ride Request averages 3.2 from 15 ratings.

### Do Ride Pingo or RTS Access Ride Request have ads?

Neither Ride Pingo nor RTS Access Ride Request shows ads.

### Which is updated more often, Ride Pingo or RTS Access Ride Request?

Ride Pingo ships an update every 3 weeks, and RTS Access Ride Request every 25 months. Most recently, Ride Pingo was updated on October 29, 2026 and RTS Access Ride Request on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*