# Connect First vs Balance Custody

The clearest difference is iOS requirement: Balance Custody at 15.0 against Connect First's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Connect First ships an update every 2 months, Balance Custody monthly. The most recent releases landed on October 24, 2026 and October 4, 2026 respectively.

## The numbers

| Metric | Connect First | Balance Custody |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (2 ratings)](https://appshunter.io/ios/app/connect-first/id1536983644/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | 5.1% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | — |
| Size | 192 MB | 28 MB |
| Requires iOS | 17.0 | **15.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Connect First Credit Union Ltd](https://appshunter.io/developer/1454741222) | [Paradiso Ventures Inc.](https://appshunter.io/developer/1300713116) |

## What reviewers say

### Connect First

[App page](https://appshunter.io/ios/app/connect-first/id1536983644)

Manage your credit union accounts conveniently from your mobile device. Access balances, send e-transfers, pay bills, and deposit checks with enhanced security and personalized features.

**Highlights:** View account balances, Send Interac e-transfers, Pay bills, Manage debit cards, Deposit cheques, Personalization features, Security alerts

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Friendly and knowledgeable in-branch staff
- 💳 Works well on multiple devices (iPhone, iPad, tablets)
- ✅ Web browser login functions properly
- 📱 Good for basic account balance checking

**What reviewers complain about**

- 🐛 Frequent login failures with correct credentials
- 🔄 Requires constant app deletion and reinstallation after updates
- ⏱️ Extremely slow loading times and lag
- 🚫 App crashes and becomes completely inaccessible
- 🔐 Persistent authentication and credential validation errors

**Reported bugs**

- Login credentials rejected despite being correct
- Infinite loading screens after login attempt
- App won't open after updates
- Face ID authentication fails repeatedly
- Mobile deposit feature rejects clear, well-lit check images

**Requested features**

- Disable or customize Face ID prompts on every login
- Remove or make optional the location sharing pop-up
- Reduce frequency of support availability notifications
- Streamline login process with fewer authentication steps
- Improve mobile check deposit accuracy and reliability


### Balance Custody

[App page](https://appshunter.io/ios/app/balance-custody/id1587944274)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Connect First free?

Connect First is free to download, with no in-app purchases.

### Is Balance Custody free?

Balance Custody is free to download, with no in-app purchases.

### Do Connect First or Balance Custody have ads?

Neither Connect First nor Balance Custody shows ads.

### Which is updated more often, Connect First or Balance Custody?

Connect First ships an update every 2 months, and Balance Custody monthly. Most recently, Connect First was updated on October 24, 2026 and Balance Custody on October 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*