# Appspace vs Online Support

The clearest difference is rating: Online Support at 5.0 against Appspace's 4.3. Online Support also leads on monetization model (free vs freemium) and iOS requirement (14.0 vs 17.0). Appspace's advantage is ratings volume (67 vs 1) and update cadence (weekly vs every 2 weeks). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Online Support holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Appspace has 67 ratings behind it against 1, so its average is the more settled of the two.

Appspace ships an update weekly, Online Support every 2 weeks. The most recent releases landed on October 14, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Appspace | Online Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (67 ratings)](https://appshunter.io/ios/app/appspace/id1537783177/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/online-support/id1553098671/reviews)** |
| Number of ratings | **67** | 1 |
| Positive reviews | 25.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 2 weeks |
| Monetization | Freemium | **Free** |
| Size | 289 MB | 101 MB |
| Requires iOS | 17.0 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Appspace Inc.](https://appshunter.io/developer/1191615355) | [F. Hoffmann-La Roche](https://appshunter.io/developer/451131453) |

## What reviewers say

### Appspace

[App page](https://appshunter.io/ios/app/appspace/id1537783177)

Access company news, announcements, and documents from anywhere. Book meeting rooms, desks, and other workspaces easily. Collaborate with your team and stay connected with AI-powered news narration.

**Highlights:** Company news and announcements, Workspace booking, Team collaboration, AI-powered news narration, Document access, Guest invitations

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Online Support

[App page](https://appshunter.io/ios/app/online-support/id1553098671)

This app helps labs manage issues with Roche Instruments and Analyzers. It provides troubleshooting guides, allows issue escalation, and includes a digital logbook for documentation and status tracking.

**Highlights:** Instrument identification via QR code, Troubleshooting guidelines based on alarm codes, Search for similar issues and resolutions, Issue description and image attachment, Issue status tracking, Digital Logbook for known issues, Issue status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Appspace free?

Appspace is free to download, with no in-app purchases.

### Is Online Support free?

Online Support is free to download, with no in-app purchases.

### Which has better reviews, Appspace or Online Support?

Online Support is rated higher. Appspace averages 4.3 out of 5 from 67 ratings, while Online Support averages 5.0 from 1 ratings.

### Do Appspace or Online Support have ads?

Neither Appspace nor Online Support shows ads.

### Which is updated more often, Appspace or Online Support?

Appspace ships an update weekly, and Online Support every 2 weeks. Most recently, Appspace was updated on October 14, 2026 and Online Support on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*