# mySMARTmobile vs Unagi

The clearest difference is update cadence: mySMARTmobile at every 3 weeks against Unagi's every 3 months. mySMARTmobile also leads on iOS requirement (13.0 vs 15.2). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

mySMARTmobile ships an update every 3 weeks, Unagi every 3 months. The most recent releases landed on October 21, 2026 and October 19, 2026 respectively.

## The numbers

| Metric | mySMARTmobile | Unagi |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (2 ratings)](https://appshunter.io/ios/app/mysmartmobile/id1546095478/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | — | 8.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 43 MB | 23 MB |
| Requires iOS | **13.0** | 15.2 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 12+ | 4+ |
| Developer | [Emory University](https://appshunter.io/developer/387102326) | [Unagi Incorporated](https://appshunter.io/developer/1673604728) |

## What reviewers say

### mySMARTmobile

[App page](https://appshunter.io/ios/app/mysmartmobile/id1546095478)

This app supports research study participants by managing study activities, scheduling visits, and providing access to results and surveys. It allows for secure document transfer and custom reminders, but requires registration by a study administrator.

**Highlights:** Manage study activities and timing, Self-schedule visits, Receive notifications, Update contact information, Access lab results, Securely transfer documents, Complete web-based surveys or quizzes

**Features:** macOS Compatibility

**In-app purchases:** none


### Unagi

[App page](https://appshunter.io/ios/app/unagi-model-one/id1673604726)

Enhance your electric scooter rides by configuring ride modes and monitoring battery status. Secure your scooter with app-based locking and manage your rental account details, including payments and service scheduling.

**Highlights:** Configure ride modes, Monitor battery status, Lock and unlock scooter, Manage All-Access account, View account details, Schedule service

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Stylish and luxury feel
- 🚀 Powerful enough for steep hills
- 👍 Delivery prompt
- 👍 Email support responsive (1-3 days)
- 👍 AI chat decent

**What reviewers complain about**

- 🐛 App frequently locks scooter
- 🐛 App connection issues
- 🐛 Scooter won't connect to app
- 🐛 Firmware update reduced speed
- 🐛 Customer service unresponsive/slow

**Reported bugs**

- App frequently locks scooter
- Scooter won't connect to app/Bluetooth
- App won't let user log in
- Firmware update limits speed to 15mph
- App doesn't show mapping for rides

**Requested features**

- Fix firmware to restore 20mph speed
- Make older scooter models compatible with the app
- Improve app's trip recording and mapping feature
- Increase initial acceleration for Voyager model
- Add parallel XT60 connector for external batteries


## Frequently asked questions

### Is mySMARTmobile free?

mySMARTmobile is free to download, with no in-app purchases.

### Is Unagi free?

Unagi is free to download, with no in-app purchases.

### Do mySMARTmobile or Unagi have ads?

Neither mySMARTmobile nor Unagi shows ads.

### Which is updated more often, mySMARTmobile or Unagi?

mySMARTmobile ships an update every 3 weeks, and Unagi every 3 months. Most recently, mySMARTmobile was updated on October 21, 2026 and Unagi on October 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*