# Prolab Smart vs Shield Customer

The clearest difference is update cadence: Shield Customer at every 3 weeks against Prolab Smart's every 20 months. Shield Customer also leads on rating (5.0 vs 4.6). Prolab Smart's advantage is ratings volume (26 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Shield Customer holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Prolab Smart has 26 ratings behind it against 1, so its average is the more settled of the two.

Prolab Smart ships an update every 20 months, Shield Customer every 3 weeks. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Prolab Smart | Shield Customer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (26 ratings)](https://appshunter.io/ios/app/prolab-smart/id1548706254/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/shield-customer/id6472075851/reviews)** |
| Number of ratings | **26** | 1 |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 20 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 187 MB | 53 MB |
| Requires iOS | **11.0** | 12.4 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [PROLAB SECURITY TRADING LLC](https://appshunter.io/developer/1548706256) | [Shield Services Broker LLC](https://appshunter.io/developer/1716591472) |

## What reviewers say

### Prolab Smart

[App page](https://appshunter.io/ios/app/prolab-smart/id1548706254)

This app allows you to remotely control and manage your smart home devices from anywhere. It offers features like simultaneous control of multiple devices, scheduling timers, and easy device sharing with family members. Setup is designed to be quick and straightforward.

**Highlights:** Remote device control, Simultaneous multi-device management, Customizable timers, Family device sharing, Plug and play setup

**Features:** macOS Compatibility

**In-app purchases:** none


### Shield Customer

[App page](https://appshunter.io/ios/app/shield-customer/id6472075851)

Connect with verified service professionals for home maintenance and repairs. Secure payment is released only after job completion, ensuring satisfaction with transparent pricing and 24/7 support.

**Highlights:** Connect with verified service professionals, Secure payment protection, Transparent upfront pricing, Instant booking, 24/7 support

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Prolab Smart free?

Prolab Smart is free to download, with no in-app purchases.

### Is Shield Customer free?

Shield Customer is free to download, with no in-app purchases.

### Which has better reviews, Prolab Smart or Shield Customer?

Shield Customer is rated higher. Prolab Smart averages 4.6 out of 5 from 26 ratings, while Shield Customer averages 5.0 from 1 ratings.

### Do Prolab Smart or Shield Customer have ads?

Neither Prolab Smart nor Shield Customer shows ads.

### Which is updated more often, Prolab Smart or Shield Customer?

Prolab Smart ships an update every 20 months, and Shield Customer every 3 weeks. Most recently, Prolab Smart was updated on October 24, 2026 and Shield Customer on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*