# Client Tracking Portal vs IdentityIQ

The clearest difference is rating: IdentityIQ at 4.9 against Client Tracking Portal's 3.4. IdentityIQ also leads on ratings volume (9.2K vs 15) and update cadence (fortnightly vs every 2 months). Client Tracking Portal's advantage is monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

IdentityIQ holds the better App Store score, 4.9 against 3.4. That said, the two scores are not equally well evidenced: IdentityIQ has 9.2K ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 25% of Client Tracking Portal's written reviews are positive against 37% of IdentityIQ's.

Client Tracking Portal ships an update every 2 months, IdentityIQ fortnightly. The most recent releases landed on November 3, 2026 and November 12, 2026 respectively.

## The numbers

| Metric | Client Tracking Portal | IdentityIQ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.4 (15 ratings)](https://appshunter.io/ios/app/client-tracking-portal/id1549632923/reviews) | **[4.9 (9.2K ratings)](https://appshunter.io/ios/app/identityiq/id1617456340/reviews)** |
| Number of ratings | 15 | **9.2K** |
| Positive reviews | 25.0% of reviews | **37.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Fortnightly** |
| Monetization | **Free** | Ad-supported |
| Size | 32 MB | 44 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Mark Clayborne](https://appshunter.io/developer/1549632925) | [Identity Intelligence Group, LLC](https://appshunter.io/developer/1617456342) |

## What reviewers say

### Client Tracking Portal

[App page](https://appshunter.io/ios/app/client-tracking-portal/id1549632923)

Monitor your credit restoration journey, track credit score progress, and view disputed or deleted items. Securely send documents and messages to manage your financial well-being.

**Highlights:** Credit score progress tracking, View disputed items, View deleted items, Send documents, Send messages

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### IdentityIQ

[App page](https://appshunter.io/ios/app/identityiq/id1617456340)

This service offers top-rated identity theft protection and credit report monitoring. It utilizes innovative and enhanced monitoring techniques to help keep you protected and provide peace of mind.

**Highlights:** Identity theft protection, Credit report monitoring, Enhanced monitoring techniques, Peace of mind, Top-rated service

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Fast and responsive
- 🔒 Helpful for monitoring credit and identity
- 💡 Useful credit score and utilization tracking features
- 🚀 Provides fast alerts for credit changes

**What reviewers complain about**

- 🐛 App crashes and login issues
- 🔒 Difficult to cancel subscription
- 🐛 Reports not up to date
- 💰 Expensive subscription fees
- 🐛 App and website performance issues

**Reported bugs**

- Facial recognition/biometrics not working
- Unable to upgrade plan through the app
- App not loading or functioning properly

**Requested features**

- Add option to lock/unlock social security number
- Improve subscription management and cancellation process
- Provide more frequent credit report and score updates


## Frequently asked questions

### Is Client Tracking Portal free?

Client Tracking Portal is free to download, with no in-app purchases.

### Is IdentityIQ free?

IdentityIQ is free to download, with no in-app purchases.

### Which has better reviews, Client Tracking Portal or IdentityIQ?

IdentityIQ is rated higher. Client Tracking Portal averages 3.4 out of 5 from 15 ratings, while IdentityIQ averages 4.9 from 9.2K ratings.

### Do Client Tracking Portal or IdentityIQ have ads?

Neither Client Tracking Portal nor IdentityIQ shows ads.

### Which is updated more often, Client Tracking Portal or IdentityIQ?

Client Tracking Portal ships an update every 2 months, and IdentityIQ fortnightly. Most recently, Client Tracking Portal was updated on November 3, 2026 and IdentityIQ on November 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*