# My Cartersville vs Xfinity Mobile Care

The clearest difference is ratings volume: Xfinity Mobile Care at 3.9K against My Cartersville's 4. Xfinity Mobile Care also leads on review sentiment (18% vs 0%) and update cadence (every 2 months vs every 5 months). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.5 for My Cartersville against 4.4 for Xfinity Mobile Care. That said, the two scores are not equally well evidenced: Xfinity Mobile Care has 3.9K ratings behind it against 4, so its average is the more settled of the two. Written reviews are what separate them: 0% of My Cartersville's written reviews are positive against 18% of Xfinity Mobile Care's.

My Cartersville ships an update every 5 months, Xfinity Mobile Care every 2 months. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | My Cartersville | Xfinity Mobile Care |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (4 ratings)](https://appshunter.io/ios/app/my-cartersville/id1550192885/reviews)** | [4.4 (3.9K ratings)](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597/reviews) |
| Number of ratings | 4 | **3.9K** |
| Positive reviews | 0.0% of reviews | **17.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 132 MB | 86 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Cartersville Government](https://appshunter.io/developer/1550193097) | [Assurant, Incorporated](https://appshunter.io/developer/1758353661) |

## What reviewers say

### My Cartersville

[App page](https://appshunter.io/ios/app/my-cartersville/id1550192885)

Report city issues like potholes or gas leaks, pay utility bills, and discover local job openings or Parks & Rec activities. This app connects you directly to city services for convenient access to information and tasks.

**Highlights:** Report city issues, Pay utility bills, View job openings, Register for activities, Access city services

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Xfinity Mobile Care

[App page](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597)

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

**Highlights:** Simple claim filing and tracking, Live tech support via call, chat, or screen share, Access to device tips and quick fixes, Malware and phishing link blocking, View device protection coverage details, Advanced VPN for identity protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good so far
- 🚀 Excellent app

**What reviewers complain about**

- 🐛 Can't delete Mobil care
- 🐛 Issues getting replacement phone
- 🐛 Months waiting for replacement device
- 🐛 Didn't see anything really helpful

**Reported bugs**

- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution

**Requested features**

- Access to iPhone 16 guide
- Provide labels to return old phone


## Frequently asked questions

### Is My Cartersville free?

My Cartersville is free to download, with no in-app purchases.

### Is Xfinity Mobile Care free?

Xfinity Mobile Care is free to download, with no in-app purchases.

### Which has better reviews, My Cartersville or Xfinity Mobile Care?

My Cartersville is rated higher. My Cartersville averages 4.5 out of 5 from 4 ratings, while Xfinity Mobile Care averages 4.4 from 3.9K ratings.

### Do My Cartersville or Xfinity Mobile Care have ads?

Neither My Cartersville nor Xfinity Mobile Care shows ads.

### Which is updated more often, My Cartersville or Xfinity Mobile Care?

My Cartersville ships an update every 5 months, and Xfinity Mobile Care every 2 months. Most recently, My Cartersville was updated on November 3, 2026 and Xfinity Mobile Care on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*