# Online Support vs Mumaris+

The clearest difference is rating: Online Support at 5.0 against Mumaris+'s 2.1. Mumaris+'s advantage is ratings volume (12 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Online Support holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Mumaris+ has 12 ratings behind it against 1, so its average is the more settled of the two.

Online Support ships an update every 2 weeks, Mumaris+ every 4 weeks. The most recent releases landed on October 15, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | Online Support | Mumaris+ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/online-support/id1553098671/reviews)** | [2.1 (12 ratings)](https://appshunter.io/ios/app/mumaris-plus/id6456407628/reviews) |
| Number of ratings | 1 | **12** |
| Positive reviews | — | 4.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 4 weeks |
| Monetization | Free | Free |
| Size | 101 MB | 64 MB |
| Requires iOS | 14.0 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [F. Hoffmann-La Roche](https://appshunter.io/developer/451131453) | [Saudi Commission for Health Specialties](https://appshunter.io/developer/1037811840) |

## What reviewers say

### Online Support

[App page](https://appshunter.io/ios/app/online-support/id1553098671)

This app helps labs manage issues with Roche Instruments and Analyzers. It provides troubleshooting guides, allows issue escalation, and includes a digital logbook for documentation and status tracking.

**Highlights:** Instrument identification via QR code, Troubleshooting guidelines based on alarm codes, Search for similar issues and resolutions, Issue description and image attachment, Issue status tracking, Digital Logbook for known issues, Issue status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


### Mumaris+

[App page](https://appshunter.io/ios/app/mumaris-plus/id6456407628)

This app provides healthcare practitioners with a streamlined platform to manage professional services. It offers features for registration renewal, CPD tracking, exam eligibility, and secure profile management. Users can also access communication tools and manage payments.

**Highlights:** Secure login with Nafath integration, Dashboard with timely notifications, Registration renewal and CPD recognition, National exam eligibility checks, Streamlined communication via Tawasul, Two-factor email authentication, Certificate of Good Standing access, Profile and account management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Online Support free?

Online Support is free to download, with no in-app purchases.

### Is Mumaris+ free?

Mumaris+ is free to download, with no in-app purchases.

### Which has better reviews, Online Support or Mumaris+?

Online Support is rated higher. Online Support averages 5.0 out of 5 from 1 ratings, while Mumaris+ averages 2.1 from 12 ratings.

### Do Online Support or Mumaris+ have ads?

Neither Online Support nor Mumaris+ shows ads.

### Which is updated more often, Online Support or Mumaris+?

Online Support ships an update every 2 weeks, and Mumaris+ every 4 weeks. Most recently, Online Support was updated on October 15, 2026 and Mumaris+ on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*