# Online Support vs dxCore Business

The clearest difference is update cadence: Online Support at every 2 weeks against dxCore Business's every 2 months. Online Support also leads on device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Online Support ships an update every 2 weeks, dxCore Business every 2 months. The most recent releases landed on October 27, 2026 and October 31, 2026 respectively.

## The numbers

| Metric | Online Support | dxCore Business |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/online-support/id1553098671/reviews)** | — |
| Number of ratings | **1** | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Free | — |
| Size | 74 MB | 50 MB |
| Requires iOS | **15.5** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [F. Hoffmann-La Roche](https://appshunter.io/developer/451131453) | [Tevfik YORUK](https://appshunter.io/developer/1878216328) |

## What reviewers say

### Online Support

[App page](https://appshunter.io/ios/app/online-support/id1553098671)

This app helps labs manage issues with Roche Instruments and Analyzers. It provides troubleshooting guides, allows issue escalation, and includes a digital logbook for documentation and status tracking.

**Highlights:** Instrument identification via QR code, Troubleshooting guidelines based on alarm codes, Search for similar issues and resolutions, Issue description and image attachment, Issue status tracking, Digital Logbook for known issues, Issue status dashboard

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### dxCore Business

[App page](https://appshunter.io/ios/app/dxcore-business/id6759348406)

**In-app purchases:** none


## Frequently asked questions

### Is Online Support free?

Online Support is free to download, with no in-app purchases.

### Is dxCore Business free?

dxCore Business is free to download, with no in-app purchases.

### Do Online Support or dxCore Business have ads?

Neither Online Support nor dxCore Business shows ads.

### Which is updated more often, Online Support or dxCore Business?

Online Support ships an update every 2 weeks, and dxCore Business every 2 months. Most recently, Online Support was updated on October 27, 2026 and dxCore Business on October 31, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*