# Shape Software vs Capacity

The clearest difference is rating: Capacity at 5.0 against Shape Software's 4.2. Capacity also leads on review sentiment (100% vs 86%). Shape Software's advantage is iOS requirement (13.0 vs 15.1). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Capacity holds the better App Store score, 5.0 against 4.2. Both are backed by a comparable volume of ratings — 17 and 15 respectively. Written reviews point the same way: 86% of Shape Software's written reviews are positive against 100% of Capacity's.

Shape Software ships an update every 3 weeks, Capacity every 5 weeks. The most recent releases landed on September 26, 2026 and September 16, 2026 respectively.

## The numbers

| Metric | Shape Software | Capacity |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.2 (17 ratings)](https://appshunter.io/ios/app/shape-software/id1554101055/reviews) | **[5.0 (15 ratings)](https://appshunter.io/ios/app/capacity/id1629740333/reviews)** |
| Number of ratings | **17** | 15 |
| Positive reviews | 85.7% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 5 weeks |
| Monetization | Free | Free |
| Size | 51 MB | 28 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Shape Software Inc](https://appshunter.io/developer/1467001006) | [Ai Software, LLC](https://appshunter.io/developer/1533052429) |

## What reviewers say

### Shape Software

[App page](https://appshunter.io/ios/app/shape-software/id1554101055)

This cloud-based sales software uses intelligent automation to streamline and organize daily tasks. Connect with customers and focus on your business from any mobile device.

**Highlights:** Cloud-based CRM, Intelligent automation, Sales organization, Customer connectivity, Mobile access

**Features:** macOS Compatibility

**In-app purchases:** none


### Capacity

[App page](https://appshunter.io/ios/app/capacity/id1629740333)

Automate business support and workflows with AI-powered knowledge base and chatbot features. This platform helps reduce incoming requests and tickets while enabling faster, more effective responses for employees and customers.

**Highlights:** AI-powered Concierge chatbot, Knowledge Base browsing, Helpdesk ticket management, Automate support processes, Employee and customer support

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Shape Software free?

Shape Software is free to download, with no in-app purchases.

### Is Capacity free?

Capacity is free to download, with no in-app purchases.

### Which has better reviews, Shape Software or Capacity?

Capacity is rated higher. Shape Software averages 4.2 out of 5 from 17 ratings, while Capacity averages 5.0 from 15 ratings.

### Do Shape Software or Capacity have ads?

Neither Shape Software nor Capacity shows ads.

### Which is updated more often, Shape Software or Capacity?

Shape Software ships an update every 3 weeks, and Capacity every 5 weeks. Most recently, Shape Software was updated on September 26, 2026 and Capacity on September 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*