# 311 Toronto vs NorthMail

311 Toronto and NorthMail both sit at 5.0 stars, but that hides the real split: 100% of NorthMail's written reviews are positive against 8% of 311 Toronto's. 311 Toronto's advantage is update cadence (every 2 months vs every 5 months). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 5.0 for 311 Toronto against 5.0 for NorthMail. Both are backed by a comparable volume of ratings — 2 and 1 respectively. Written reviews are what separate them: 8% of 311 Toronto's written reviews are positive against 100% of NorthMail's.

311 Toronto ships an update every 2 months, NorthMail every 5 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | 311 Toronto | NorthMail |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (2 ratings)](https://appshunter.io/ios/app/311-toronto/id1558520141/reviews) | [5.0 (1 ratings)](https://appshunter.io/ios/app/northmail/id6744868850/reviews) |
| Number of ratings | **2** | 1 |
| Positive reviews | 8.3% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | Free |
| Size | 24 MB | 6 MB |
| Requires iOS | **15.6** | 16.6 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 17+ | 17+ |
| Developer | [City of Toronto](https://appshunter.io/developer/1435629070) | [9387-6084 Quebec Inc](https://appshunter.io/developer/1539759035) |

## What reviewers say

### 311 Toronto

[App page](https://appshunter.io/ios/app/311-toronto/id1558520141)

Report city service issues and track their progress. Submit requests for over 600 services, including bylaw violations and waste collection, with photos and location data. Receive status updates and connect with customer service representatives.

**Highlights:** Submit service requests, Attach photos and location, Track request status, Book/cancel appointments, Live agent chat, Explore open requests map, Search city services

**Features:** Vision Pro support

**In-app purchases:** none


### NorthMail

[App page](https://appshunter.io/ios/app/northmail/id6744868850)

This app offers secure and fast email access for existing users, featuring real-time notifications, easy email management, and integrated calendar and contacts. It prioritizes privacy with Canadian-hosted, encrypted data.

**Highlights:** Real-time email notifications, Easy email reading and composing, Integrated calendar management, Synchronized contacts, Canadian-hosted encrypted data

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is 311 Toronto free?

311 Toronto is free to download, with no in-app purchases.

### Is NorthMail free?

NorthMail is free to download, with no in-app purchases.

### Which has better reviews, 311 Toronto or NorthMail?

311 Toronto and NorthMail are both rated 5.0 out of 5 on the App Store, from 2 and 1 ratings respectively.

### Do 311 Toronto or NorthMail have ads?

Neither 311 Toronto nor NorthMail shows ads.

### Which is updated more often, 311 Toronto or NorthMail?

311 Toronto ships an update every 2 months, and NorthMail every 5 months. Most recently, 311 Toronto was updated on October 21, 2026 and NorthMail on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*