# Tech Pack Insurance vs KeyVault

The clearest difference is iOS requirement: Tech Pack Insurance at 16.0 against KeyVault's 18.0. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | Tech Pack Insurance | KeyVault |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (23 ratings)](https://appshunter.io/ios/app/tech-pack-insurance/id1559014734/reviews)** | — |
| Number of ratings | **23** | — |
| Positive reviews | 28.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | — |
| Monetization | Free | — |
| Size | 95 MB | 10 MB |
| Requires iOS | **16.0** | 18.0 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Lightning E-Com](https://appshunter.io/developer/1816311579) | [Oliver Rider](https://appshunter.io/developer/1645853919) |

## What reviewers say

### Tech Pack Insurance

[App page](https://appshunter.io/ios/app/tech-pack-insurance/id1559014734)

Manage your device insurance and get support for your covered mobile phone or gadget. File claims, access troubleshooting guides, and receive industry-leading assistance.

**Highlights:** File insurance claims, Manage covered devices, Access troubleshooting guides, View FAQs, Get industry-leading support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast claim processing and next-day delivery
- 👍 Easy app navigation and setup
- ✅ Comprehensive coverage for multiple gadgets
- 💳 Convenient monthly payment through Barclays
- 🎯 Quick repair scheduling and technician visits

**What reviewers complain about**

- 😞 Extremely poor customer service responsiveness
- ❌ High excess fees (£49-£150)
- 🚫 Frequent claim rejections on technical grounds
- ⏱️ Excessive delays in claim processing (weeks to months)
- 🔧 Replacement phones often refurbished or faulty

**Reported bugs**

- App crashes on iPhone when opening
- Login button hidden behind keyboard
- Password confirmation button non-functional
- Cannot scroll device list in app
- IMEI search not working properly

**Requested features**

- Improved app responsiveness and performance
- Better device recognition in app database
- Clearer documentation of coverage terms
- Mobile-optimized support website
- Real-time claim status updates


### KeyVault

[App page](https://appshunter.io/ios/app/keyvault/id6758553234)

**In-app purchases:** none


## Frequently asked questions

### Is Tech Pack Insurance free?

Tech Pack Insurance is free to download, with no in-app purchases.

### Is KeyVault free?

KeyVault is free to download, with no in-app purchases.

### Do Tech Pack Insurance or KeyVault have ads?

Neither Tech Pack Insurance nor KeyVault shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*