# SimpleHelp Remote Support vs Halo ITSM, PSA, CRM

The clearest difference is rating: Halo ITSM, PSA, CRM at 3.2 against SimpleHelp Remote Support's 2.2. Halo ITSM, PSA, CRM also leads on ratings volume (22 vs 6). SimpleHelp Remote Support's advantage is review sentiment (40% vs 20%) and iOS requirement (14.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Halo ITSM, PSA, CRM holds the better App Store score, 3.2 against 2.2. Both are backed by a comparable volume of ratings — 6 and 22 respectively. Written reviews complicate that: 40% of SimpleHelp Remote Support's written reviews are positive against 20% of Halo ITSM, PSA, CRM's, so the app with the better star average is not the one people write more warmly about.

## The numbers

| Metric | SimpleHelp Remote Support | Halo ITSM, PSA, CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (6 ratings)](https://appshunter.io/ios/app/simplehelp-remote-support/id1561599512/reviews) | **[3.2 (22 ratings)](https://appshunter.io/ios/app/halo-itsm-psa-crm/id1567966790/reviews)** |
| Number of ratings | 6 | **22** |
| Positive reviews | **40.0% of reviews** | 20.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | — | Every 3 months |
| Monetization | Free | Free |
| Size | 2 MB | 40 MB |
| Requires iOS | **14.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [SimpleHelp Ltd](https://appshunter.io/developer/1561599514) | [Halo Service Solutions Ltd](https://appshunter.io/developer/529503102) |

## What reviewers say

### SimpleHelp Remote Support

[App page](https://appshunter.io/ios/app/simplehelp-remote-support/id1561599512)

Connect to a support technician for remote assistance on your mobile device. Share your screen, send chat messages, and exchange screenshots to resolve issues quickly. Use this app only when instructed by a support professional.

**Highlights:** Connect with support technician, Share mobile screen remotely, Send chat messages, Exchange screenshots, Use connection code

**In-app purchases:** none


### Halo ITSM, PSA, CRM

[App page](https://appshunter.io/ios/app/halo-itsm-psa-crm/id1567966790)

Manage your business workflows on the go with this app, offering access to tickets, customer information, and team data. It complements the main web application, providing essential functionality for service management and customer engagement while mobile.

**Highlights:** Access assigned tickets, Action tickets via workflows, View team and customer data, Receive real-time notifications, Search within the platform, Links to web application

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is SimpleHelp Remote Support free?

SimpleHelp Remote Support is free to download, with no in-app purchases.

### Is Halo ITSM, PSA, CRM free?

Halo ITSM, PSA, CRM is free to download, with no in-app purchases.

### Which has better reviews, SimpleHelp Remote Support or Halo ITSM, PSA, CRM?

Halo ITSM, PSA, CRM is rated higher. SimpleHelp Remote Support averages 2.2 out of 5 from 6 ratings, while Halo ITSM, PSA, CRM averages 3.2 from 22 ratings.

### Do SimpleHelp Remote Support or Halo ITSM, PSA, CRM have ads?

Neither SimpleHelp Remote Support nor Halo ITSM, PSA, CRM shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*