# FranklinWH vs Enact Customer App

The clearest difference is rating: Enact Customer App at 5.0 against FranklinWH's 3.4. FranklinWH's advantage is ratings volume (95 vs 1) and update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Enact Customer App holds the better App Store score, 5.0 against 3.4. That said, the two scores are not equally well evidenced: FranklinWH has 95 ratings behind it against 1, so its average is the more settled of the two.

FranklinWH ships an update fortnightly, Enact Customer App every 2 months. The most recent releases landed on October 25, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | FranklinWH | Enact Customer App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.4 (95 ratings)](https://appshunter.io/ios/app/franklinwh/id1562630432/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/enact-customer-app/id1574201889/reviews)** |
| Number of ratings | **95** | 1 |
| Positive reviews | 36.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 months |
| Monetization | Free | Free |
| Size | 166 MB | 74 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [FranklinWH Energy Storage Inc](https://appshunter.io/developer/1759896550) | [Enact Systems](https://appshunter.io/developer/1574201891) |

## What reviewers say

### FranklinWH

[App page](https://appshunter.io/ios/app/franklinwh/id1562630432)

Monitor and control your home energy system remotely. Track solar, grid, battery, and generator supply, alongside home electricity consumption. Optimize usage patterns and manage smart devices for energy savings.

**Highlights:** Remote system management, 24/7 energy monitoring, Usage statistics (year, month, day), Remote control of consumption patterns, Smart Circuit management (AC, EV chargers), Installer management tools

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Good reporting and information
- 👍 App works well overall
- 👍 System works great
- 👍 Beautiful, intuitive and insightful
- 👍 Flexible and reliable

**What reviewers complain about**

- 😠 Loss of homeowner control
- 😠 Features locked out
- 😠 Requires payment for installer
- 😠 App requires constant refresh
- 😠 Data not accurate

**Reported bugs**

- Refresh problem, requires constant refresh
- Download function not working after update
- Duplicates in event list
- App takes a long time to load data
- Issues tracking savings, they disappear

**Requested features**

- Add widget for basic information
- Allow custom notification sounds
- Add iPad layout/landscape mode
- Add FaceID/biometric login
- Break down months into weeks for Tariff Seasons


### Enact Customer App

[App page](https://appshunter.io/ios/app/enact-customer-app/id1574201889)

Monitor your solar system's performance and savings with this user-friendly application. Track energy benefits, compare estimates to actual performance, and receive maintenance alerts to keep your system optimized.

**Highlights:** Solar system performance tracking, Savings measurement, Comparison to initial estimates, Maintenance alerts, Energy storage system monitoring

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is FranklinWH free?

FranklinWH is free to download, with no in-app purchases.

### Is Enact Customer App free?

Enact Customer App is free to download, with no in-app purchases.

### Which has better reviews, FranklinWH or Enact Customer App?

Enact Customer App is rated higher. FranklinWH averages 3.4 out of 5 from 95 ratings, while Enact Customer App averages 5.0 from 1 ratings.

### Do FranklinWH or Enact Customer App have ads?

Neither FranklinWH nor Enact Customer App shows ads.

### Which is updated more often, FranklinWH or Enact Customer App?

FranklinWH ships an update fortnightly, and Enact Customer App every 2 months. Most recently, FranklinWH was updated on October 25, 2026 and Enact Customer App on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*