# Client Satisfaction Survey vs NPSLab

The clearest difference is update cadence: NPSLab at every 3 days against Client Satisfaction Survey's every 2 months. Client Satisfaction Survey's advantage is iOS requirement (13.0 vs 16.4). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Client Satisfaction Survey sells 2 in-app purchases, starting at $24.99 per year and NPSLab sells 10 in-app purchases, starting at $4.90 per month. Whichever you choose, the download price is not the number that matters.

Client Satisfaction Survey ships an update every 2 months, NPSLab every 3 days. The most recent releases landed on September 9, 2026 and August 28, 2026 respectively.

## The numbers

| Metric | Client Satisfaction Survey | NPSLab |
| --- | --- | --- |
| Price | Free | Free |
| In-app purchases | Yes | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 days** |
| Size | 32 MB | 62 MB |
| Requires iOS | **13.0** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Leonid Shulga](https://appshunter.io/developer/1498369847) | [CONECTALAB TECNOLOGIA APLICADA LTDA](https://appshunter.io/developer/6781900026) |

## What reviewers say

### Client Satisfaction Survey

[App page](https://appshunter.io/ios/app/client-satisfaction-survey/id1562642570)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| 1 year access to application | $24.99 | per year |
| Pro Access | $24.99 | one-time |


### NPSLab

[App page](https://appshunter.io/ios/app/npslab-customer-feedback-app/id6784719181)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (10)**

| Purchase | Price | Billing |
| --- | --- | --- |
| NPSLab 1 store | $4.90 | per month |
| NPSLab 2 stores | $9.90 | per month |
| NPSLab 5 stores | $24.90 | per month |
| NPSLab 7 stores | $34.90 | per month |
| NPSLab 1 store annual | $39.90 | per year |
| NPSLab 10 stores | $49.90 | per month |
| NPSLab 2 stores annual | $79.90 | per year |
| NPSLab 5 stores annual | $199.99 | per year |
| NPSLab 7 stores annual | $279.99 | per year |
| NPSLab 10 stores annual | $399.99 | per year |


## Frequently asked questions

### Is Client Satisfaction Survey free?

Client Satisfaction Survey is free to download, with in-app purchases available.

### Is NPSLab free?

NPSLab is free to download, with in-app purchases available.

### Do Client Satisfaction Survey or NPSLab have ads?

Neither Client Satisfaction Survey nor NPSLab shows ads.

### Which is updated more often, Client Satisfaction Survey or NPSLab?

Client Satisfaction Survey ships an update every 2 months, and NPSLab every 3 days. Most recently, Client Satisfaction Survey was updated on September 9, 2026 and NPSLab on August 28, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*