# Transcarent vs Aptios

The clearest difference is ratings volume: Transcarent at 3.3K against Aptios's 3. Transcarent also leads on update cadence (every 9 days vs monthly) and chart position (#99 vs unranked). Aptios's advantage is rating (5.0 vs 4.8). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Aptios holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Transcarent has 3.3K ratings behind it against 3, so its average is the more settled of the two.

Transcarent ships an update every 9 days, Aptios monthly. The most recent releases landed on November 13, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Transcarent | Aptios |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (3.3K ratings)](https://appshunter.io/ios/app/transcarent/id1563769390/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/aptios/id1614428712/reviews)** |
| Number of ratings | **3.3K** | 3 |
| Positive reviews | 32.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 9 days** | Monthly |
| Monetization | Free | Free |
| Best chart rank | **#99** | — |
| Size | 291 MB | 256 MB |
| Requires iOS | **16.0** | 17.6 |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 17+ | 17+ |
| Developer | [Transcarent](https://appshunter.io/developer/1551468670) | [AbbVie](https://appshunter.io/developer/658342806) |

## What reviewers say

### Transcarent

[App page](https://appshunter.io/ios/app/transcarent/id1563769390)

**Currently charting:** #99 Top Free · Medical (US App Store)

Access comprehensive health and care services from your mobile device. Get answers to your questions, find trusted doctors, and connect with virtual or in-person medical care 24/7. Manage your health journey with personalized guidance and convenient access to healthcare.

**Highlights:** Personal Health Guide 24/7, Virtual Doctor Visits (Video/Chat), Find In-Network Doctors, In-Home Medical Care, Track Health Metrics (Apple Health Sync), Healthcare Coverage Answers

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and easy care
- 👍 Useful for insurance info
- 💡 Efficient healthcare management
- 🚀 Saved a lot of time
- 🚀 Quick prescription and delivery

**What reviewers complain about**

- 🐛 App crashes constantly
- 🐛 Very buggy and frustrating
- 🐛 App is not user friendly
- 🐛 Invasive data collection
- 🐛 App doesn't work 65% of the time

**Reported bugs**

- Blocked from logging into the app
- Reset password function does not work
- Forms are constantly missing
- App crashes when searching for prescriptions
- App requires updates that are not available

**Requested features**

- Add insurance card to Apple Wallet
- Improve login process
- Provide real customer service
- Fix missing forms
- Make tech support easily accessible


### Aptios

[App page](https://appshunter.io/ios/app/aptios/id1614428712)

Participate in clinical studies by submitting images and videos directly to research teams. This app ensures consistent image capture with guided tools for lighting, angles, and distance, designed for aesthetic studies.

**Highlights:** Study-specific interface, Guided image capture tools, Image and video submission, Secure data upload, User profile management, Capture reminders

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Transcarent free?

Transcarent is free to download, with no in-app purchases.

### Is Aptios free?

Aptios is free to download, with no in-app purchases.

### Which has better reviews, Transcarent or Aptios?

Aptios is rated higher. Transcarent averages 4.8 out of 5 from 3.3K ratings, while Aptios averages 5.0 from 3 ratings.

### Do Transcarent or Aptios have ads?

Neither Transcarent nor Aptios shows ads.

### Which is updated more often, Transcarent or Aptios?

Transcarent ships an update every 9 days, and Aptios monthly. Most recently, Transcarent was updated on November 13, 2026 and Aptios on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*