# Transcarent vs HHC 24/7

Transcarent and HHC 24/7 both sit at 4.8 stars, but that hides the real split: 62% of HHC 24/7's written reviews are positive against 33% of Transcarent's. Transcarent's advantage is chart position (#185 vs unranked). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Transcarent against 4.7 for HHC 24/7. Both are backed by a comparable volume of ratings — 2.2K and 1.3K respectively. Written reviews are what separate them: 33% of Transcarent's written reviews are positive against 62% of HHC 24/7's.

Both ship on a similar rhythm, roughly every 9 days. Both last shipped on September 28, 2026.

## The numbers

| Metric | Transcarent | HHC 24/7 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (2.2K ratings)](https://appshunter.io/ios/app/transcarent/id1563769390/reviews)** | [4.7 (1.3K ratings)](https://appshunter.io/ios/app/hhc-247/id6741442288/reviews) |
| Number of ratings | **2.2K** | 1.3K |
| Positive reviews | 33.3% of reviews | **61.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 9 days | Every 9 days |
| Monetization | Free | Free |
| Best chart rank | **#185** | — |
| Size | 291 MB | 178 MB |
| Requires iOS | **16.0** | 17.0 |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 17+ | 17+ |
| Developer | [Transcarent](https://appshunter.io/developer/1551468670) | [Hartford HealthCare](https://appshunter.io/developer/573992553) |

## What reviewers say

### Transcarent

[App page](https://appshunter.io/ios/app/transcarent/id1563769390)

**Currently charting:** #185 Top Free · Medical (US App Store)

Access comprehensive health and care services from your mobile device. Get answers to your questions, find trusted doctors, and connect with virtual or in-person medical care 24/7. Manage your health journey with personalized guidance and convenient access to healthcare.

**Highlights:** Personal Health Guide 24/7, Virtual Doctor Visits (Video/Chat), Find In-Network Doctors, In-Home Medical Care, Track Health Metrics (Apple Health Sync), Healthcare Coverage Answers

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and easy care
- 👍 Useful for insurance info
- 💡 Efficient healthcare management
- 🚀 Saved a lot of time
- 🚀 Quick prescription and delivery

**What reviewers complain about**

- 🐛 App crashes constantly
- 🐛 Very buggy and frustrating
- 🐛 App is not user friendly
- 🐛 Invasive data collection
- 🐛 App doesn't work 65% of the time

**Reported bugs**

- Blocked from logging into the app
- Reset password function does not work
- Forms are constantly missing
- App crashes when searching for prescriptions
- App requires updates that are not available

**Requested features**

- Add insurance card to Apple Wallet
- Improve login process
- Provide real customer service
- Fix missing forms
- Make tech support easily accessible


### HHC 24/7

[App page](https://appshunter.io/ios/app/hhc-247/id6741442288)

Access personalized healthcare from virtual providers 24/7, including nights, weekends, and holidays. Connect with a dedicated care team for seamless virtual and in-person medical services, from acute illnesses to chronic condition management.

**Highlights:** 24/7 virtual provider access, Integrated virtual and in-person care, Assigned virtual primary care provider, Dedicated concierge care team, Same-day acute and primary care, Chronic condition management

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick and efficient visits
- 👍 Empathetic and helpful doctors
- 🚀 Streamlined pre-appointment process

**What reviewers complain about**

- 🐛 App crashes and freezes
- 🐛 Inability to create account or log in
- 🐛 Unreliable scheduling and appointment management

**Reported bugs**

- App crashes when trying to make appointments
- Unable to create an account or log in
- Scheduling issues and lost appointment details

**Requested features**

- Improved app stability and reliability
- Better scheduling and appointment management
- Seamless integration with user's medical records


## Frequently asked questions

### Is Transcarent free?

Transcarent is free to download, with no in-app purchases.

### Is HHC 24/7 free?

HHC 24/7 is free to download, with no in-app purchases.

### Which has better reviews, Transcarent or HHC 24/7?

Transcarent is rated higher. Transcarent averages 4.8 out of 5 from 2.2K ratings, while HHC 24/7 averages 4.7 from 1.3K ratings.

### Do Transcarent or HHC 24/7 have ads?

Neither Transcarent nor HHC 24/7 shows ads.

### Which is updated more often, Transcarent or HHC 24/7?

Transcarent ships an update every 9 days, and HHC 24/7 every 9 days. Most recently, Transcarent was updated on September 28, 2026 and HHC 24/7 on September 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*