# Desk360 vs Hipcall

The clearest difference is update cadence: Hipcall at fortnightly against Desk360's every 11 months. Desk360's advantage is iOS requirement (10.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Desk360 ships an update every 11 months, Hipcall fortnightly. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Desk360 | Hipcall |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 11 months | **Fortnightly** |
| Monetization | Free | — |
| Size | 37 MB | 56 MB |
| Requires iOS | **10.0** | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Desk360](https://appshunter.io/developer/1564884068) | [Hipcall Ltd.](https://appshunter.io/developer/1779461203) |

## What reviewers say

### Desk360

[App page](https://appshunter.io/ios/app/desk360-helpdesk/id1564884066)

Manage customer messages and requests on the go with this mobile helpdesk solution. Respond instantly, access customer information, and track support history from your smartphone. Continue conversations and manage requests efficiently without needing a computer.

**Highlights:** Respond to customer requests, Access customer information, Track support history, Manage requests in bulk, Continue unfinished conversations, Create new customer records

**In-app purchases:** none


### Hipcall

[App page](https://appshunter.io/ios/app/hipcall/id6738117851)

**In-app purchases:** none


## Frequently asked questions

### Is Desk360 free?

Desk360 is free to download, with no in-app purchases.

### Is Hipcall free?

Hipcall is free to download, with no in-app purchases.

### Do Desk360 or Hipcall have ads?

Neither Desk360 nor Hipcall shows ads.

### Which is updated more often, Desk360 or Hipcall?

Desk360 ships an update every 11 months, and Hipcall fortnightly. Most recently, Desk360 was updated on November 3, 2026 and Hipcall on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*