# PG&E Report It vs My Device

The clearest difference is review sentiment: My Device at 100% against PG&E Report It's 9%. My Device also leads on rating (4.3 vs 2.8). PG&E Report It's advantage is ads (none vs shown) and update cadence (every 2 months vs every 27 months). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Device holds the better App Store score, 4.3 against 2.8. That said, the two scores are not equally well evidenced: PG&E Report It has 54 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 9% of PG&E Report It's written reviews are positive against 100% of My Device's.

PG&E Report It ships an update every 2 months, My Device every 27 months. Both last shipped on November 3, 2026.

## The numbers

| Metric | PG&E Report It | My Device |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (54 ratings)](https://appshunter.io/ios/app/pg-and-e-report-it/id1565572570/reviews) | **[4.3 (6 ratings)](https://appshunter.io/ios/app/my-device-pro-diagnose/id1590351281/reviews)** |
| Number of ratings | **54** | 6 |
| Positive reviews | 9.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 2 months** | Every 27 months |
| Monetization | **Free** | Ad-supported |
| Size | 56 MB | 3 MB |
| Requires iOS | **15.1** | 16.6 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Pacific Gas & Electric Company](https://appshunter.io/developer/625278586) | [Mehmet Karagoz](https://appshunter.io/developer/1115102930) |

## What reviewers say

### PG&E Report It

[App page](https://appshunter.io/ios/app/pg-and-e-report-it/id1565572570)

Easily report non-emergency safety concerns about electrical equipment with photos and location details. Submissions are reviewed by a safety team, and users receive updates on their reports.

**Highlights:** Submit photos/videos of safety concerns, Include location and description, View submissions from others, Receive review and closure notifications, See PG&E's findings on concerns

**In-app purchases:** none


### My Device

[App page](https://appshunter.io/ios/app/my-device-pro-diagnose/id1590351281)

Access real-time device identifiers and system diagnostics. View critical technical data like IDFA, network status, and hardware specifications in a unified interface. Designed for developers and power users, it offers one-tap copying and supports light/dark modes.

**Highlights:** View and copy IDFA, IDFV, ATT status, Check network connection type and IP, Monitor battery status and storage, Access device model and iOS version, One-tap copy functionality, Light and Dark mode support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is PG&E Report It free?

PG&E Report It is free to download, with no in-app purchases.

### Is My Device free?

My Device is free to download, with no in-app purchases.

### Which has better reviews, PG&E Report It or My Device?

My Device is rated higher. PG&E Report It averages 2.8 out of 5 from 54 ratings, while My Device averages 4.3 from 6 ratings.

### Do PG&E Report It or My Device have ads?

My Device shows ads; PG&E Report It does not.

### Which is updated more often, PG&E Report It or My Device?

PG&E Report It ships an update every 2 months, and My Device every 27 months. Most recently, PG&E Report It was updated on November 3, 2026 and My Device on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*