# Visual Assistance vs iSupport on Campus

The clearest difference is update cadence: iSupport on Campus at every 6 weeks against Visual Assistance's every 5 months. Visual Assistance's advantage is iOS requirement (11.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Visual Assistance ships an update every 5 months, iSupport on Campus every 6 weeks. Both last shipped on November 3, 2026.

## The numbers

| Metric | Visual Assistance | iSupport on Campus |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/visual-assistance/id1568712676/reviews)** | — |
| Number of ratings | **2** | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 6 weeks** |
| Monetization | Free | — |
| Size | 43 MB | 5 MB |
| Requires iOS | **11.0** | 16.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Vision Pro |
| Age rating | 4+ | 4+ |
| Developer | [Windmöller & Hölscher](https://appshunter.io/developer/1568712678) | [Universitaet Erlangen-Nuernberg RRZE](https://appshunter.io/developer/688223012) |

## What reviewers say

### Visual Assistance

[App page](https://appshunter.io/ios/app/visual-assistance/id1568712676)

This app connects users with experts for real-time remote support. It allows for live video and audio sharing, photo capture, and interactive markings to aid in troubleshooting. Integrated chat with translation facilitates clear communication and information exchange.

**Highlights:** Live video and audio sharing, Photo capture and sharing, Live markings on images, Chat and voice chat with translation, Document display (technical drawings, etc.), Real-time expert support

**Features:** macOS Compatibility

**In-app purchases:** none


### iSupport on Campus

[App page](https://appshunter.io/ios/app/isupport-on-campus/id6447633937)

**In-app purchases:** none


## Frequently asked questions

### Is Visual Assistance free?

Visual Assistance is free to download, with no in-app purchases.

### Is iSupport on Campus free?

iSupport on Campus is free to download, with no in-app purchases.

### Do Visual Assistance or iSupport on Campus have ads?

Neither Visual Assistance nor iSupport on Campus shows ads.

### Which is updated more often, Visual Assistance or iSupport on Campus?

Visual Assistance ships an update every 5 months, and iSupport on Campus every 6 weeks. Most recently, Visual Assistance was updated on November 3, 2026 and iSupport on Campus on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*